2/10 - Kém
28 tháng 12, 2024
Disappointed.
My stay was highly anticipated. I looked at pictures of the hotel on the Marriott website and the hotel looked beautiful. The views from 6501 were great. The staff was great, up until my last night. The hotel ran out of towels and I called 3 times, finally getting a hold of a manager. I had to dry myself with several floor mats, which was unacceptable.
I am a gold elite Marriott member, and I am just disappointed. The room was very dated, the closet has wires hanging from the shelf to illuminate the interior, the shower would lose pressure at multiple intervals during the shower, there was a HUGE tangle of wires near the first window which appears to have been some type of modem that was tucked behind a curtain, which I'm sure is a fire hazard. My friend in 6503 had the same modem looking thing behind her curtain as well. When I opened the closet doors, it felt like the closet was going to come flying towards me. The overall luxury feel of staying at a Marriot brand hotel was completely absent in this dated hotel room. There was no luggage stand for me to place my luggage either.
I am very disappointed in the room. Again, the staff was very nice, but the hotel needs some upkeep and work. Very dated, some issues that could be considered safety issues, lack of towels to dry off after a shower (they said they were out), a closet that was a modular piece that was not attached to anything, and multiple concerns with exposed wires in multiple areas of the room.
Peter
Peter, nghỉ 5 đêm cùng bạn bè
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