2/10 - Kém
29 tháng 12, 2024
Avoid!!
The worse experience ever! Booked for 5 nights but left after one night. Paid cash when we arrived. Luckily we were able to have the refund for the rest of the staying but no refund or compensation from the hotel for the horrible night we stayed. We felt very uncomfortable. The hotel is so old, from entrance to the rooms. The staff at the desk , Tom or Tim, not very pleasant either. The room was noisy, cold and very old. Very basic, just an uncomfortable/noisy bed,a very old wardrobe and a chair (not even an hairdryer or a desk, or doors on the wardrobe). We raised our concern about the noise and we asked for an hairdryer (unsafe). The room didn't have a working radiator, only a tiny fan, it was minus 10 that night and there was not even a blanket ,only a thin blanket. We freeze all night, we had to wear many layers but still cold (the window wasn't closing properly either).
Annalisa
Annalisa, nghỉ 5 đêm cùng gia đình
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