My stay at Hotel Juliana was exceptional. Despite being fully booked, the staff made us feel completely cared for, showing true dedication even when things didn’t go smoothly. When the coffee machine broke mid-breakfast with a room full of guests, they quickly found a way to serve everyone, and the coffee was as delicious as ever. The breakfast was fantastic, with a variety of tempting options, and the breakfast server was calm, efficient, and always had a smile. The front desk staff and concierge were friendly, helpful, and went above and beyond to provide excellent service. I had mistakenly booked for the day before my arrival, and my booking was non-refundable through Expedia. However, they stepped in to prevent a no-show cancellation and ensured my room was perfectly ready upon arrival. The hotel’s location is prime, within walking distance of everything, and the decor throughout is stunning. They offer a great mix of room sizes, with comfortable beds and pillows, and the bathrooms are bright and spacious. My family and I will definitely be returning!