6/10 - Tốt
24 tháng 12, 2024
Never again!
We had problems from the very beginning when it took hours to check in! there were only 6 hangers, we complained and the next day got 6 more - that was our maximum ration! You are informed up front that if you want your room serviced you have to pay $35 per day!! They should give free service every other day - we even had to throw out our own garbage. The safe did not work and it took them 3 days to come up with one which only worked with the code they gave us! Small things are missing such as shower caps, q tips. You have to make phone calls for anything you need and they do not always answer - you get a voice message. I have stayed at this hotel before in the hotel section and never had a problem but SoFla are lacking in many areas and I would never return to one of their residences
Henry
Henry, nghỉ 7 đêm
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