All in all a great place for a family vacation. Food choices were plentiful. The waterpark was great. My 10 year old was in heaven. There were 5 different slides that he could've spent all day just rotating between. They also had 5 different pools and beach access with chairs.
My only real complaint was the noise in the hallways in the early morning or late evenings. That, however, has little to do with the resort itself (except maybe needing more sealed rooms/doors or thicker walls) and more about the parents allowing kids to scream and or run and make excessive noise in the hallways.
We would return for a family vacation if we decided to come back to Cancun.
Transit time from Airport- 45 minutes by private shuttle
Transit time to Cancun city- 20 minutes
Family of 6 (Grandpa, Grandma, Mom, Dad, Girl (17), Boy (10))