Hotel Basecamp offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. You can unwind with a drink at the bar/lounge and the sauna makes for a relaxing end to the day. A snack bar/deli and a garden are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
27 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:30 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Hotel Basecamp is in a car-free zone and can be reached only by taxi and on foot.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:30 AM–10:30 AM
Bar/lounge
Room service
Snack bar/deli
What to do
Ski passes
Hiking/biking trails
Hiking/biking trails nearby
Mountain biking nearby
Skiing lessons nearby
Snowboarding nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Ski storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Library
Fireplace in reception
Sauna
Room amenities
Be entertained
80-cm flat-screen TV
Cable TV channels
Home comfort
Heating
Electric kettle
Sleep well
Cot/infant bed (surcharge)
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Optional extras
Early check-in can be arranged for an extra charge of CHF 35 (subject to availability)
Late checkout can be arranged for an extra charge of CHF 35 (subject to availability)
Children & extra beds
Cots/infant beds are available for CHF 20.0 per stay
Pets
Pets are allowed for an extra charge of CHF 10 per pet, per day
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Basecamp Zermatt
Basecamp Zermatt
Hotel Basecamp Hotel
Hotel Basecamp Zermatt
Hotel Basecamp Hotel Zermatt
Frequently asked questions
Are pets allowed at Hotel Basecamp?
Yes, pets are welcome. There's a charge of CHF 10 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel Basecamp?
Sorry, there's no on-site parking at Hotel Basecamp.
What are the check-in and check-out times at Hotel Basecamp?
Check-in start time: 2:00 PM; check-in end time: 10:00 PM. There's a charge of CHF 35 for early check-in (subject to availability). Check-out time is 10:30 AM. Late check-out is available for a charge of CHF 35 (subject to availability).
What is there to do at Hotel Basecamp and nearby?
Have fun during the warmer months with activities such as hiking. Enjoy amenities such as a sauna, a picnic area and a garden.
What's the area around Hotel Basecamp like?
Hotel Basecamp is a short 10-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Zermatt - Furi.
Hotel Basecamp Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
26 Dec 2024
Amazing!
Great stay in this hotel for a group of 4 friends. It was clean, near the city center, and had a great view of the Matterhorn and other mountains from the balcony. Wish I was able to spend more time in Zermatt and in this hotel.
Manuel
Manuel, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Nov 2024
Last min trip
Friendly accommodating staff. Woke up to a beautiful view of the Matterhorn. Hotel had an elevator which is a huge plus in Europe and breakfast was included.
shar
shar, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Excellent in every way . Model of hospitality and charm
Jeffrey
Jeffrey, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
yongboung
yongboung, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sep 2024
Michael
Michael, 2-night trip
Verified Expedia guest review
10/10 Exceptional
19 Sep 2024
Jorge
Jorge, 1-night trip
Verified Expedia guest review
8/10 Very good
17 Sep 2024
Neal J
Neal J, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sep 2024
stunning view of the Matterhorn.
Nick and Liz
Nick and Liz, 2-night trip
Verified Expedia guest review
2/10 Poor
16 Sep 2024
MAN WAH
MAN WAH, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sep 2024
Very nice rooms.
Barbara
Barbara, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Sep 2024
Perfect stay in Zermatt! Amazing view and beautiful large room. It has everything you need and Caroline was very helpful.
John
John, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 Sep 2024
Beautiful place and great staff! We had a gorgeous room with a perfect view of the Matterhorn! Wow!
Cheryl
Cheryl, 2-night trip
Verified Hotels.com guest review
4/10 Fair
5 Sep 2024
The room I was in smelled horrible!! The sheets were clean but the smell was almost unbearable.
Jonna
Jonna, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Aug 2024
This was the perfect spot. Great views of the Matterhorn. Cute, yet fancy rooms. Staff was excellent. Breakfast was home cooked, made fresh. 10/10
Jason
Jason, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Aug 2024
Clarissa
Clarissa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Aug 2024
Jagath
Jagath, 3-night trip
Verified Expedia guest review
6/10 Good
7 Aug 2024
haley
haley, 2-night trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
GREAT PLACE
michael
michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jul 2024
Excellent customer service. Clean rooms and good quaint amenities. Excellent breakfast choices for family. My kids love the room
Julius
Julius, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jul 2024
Brian
Brian, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jul 2024
hazel
hazel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 Jul 2024
Very comfortable. Large, spacious room. The front staff was very friendly. Breakfast included which was a nice touch. Only a minor issue of cleaning staff walking in when I was still in the room. Overall good value for the price and I would stay again.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jun 2024
Excellent Hotel. We stayed in a Mountain View room & when the Matterhorn appeared from behind the clouds, the view did not disappoint. Great location, friendly staff & nice breakfast. Highly recommend this hotel.
Paul
Paul, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Jun 2024
Absolutely amazing. This was the best choice I made during my trip to Switzerland. What a fantastic hotel and great value. Amazingly comfortable and clean. Amazing breakfast. I will be back!
Forrest