Khong Cam Garden Villas

PLEASE BE CAREFUL with this property. They will take your passport and extort you for money if anything goes wrong. I took one of their bicycles and locked it up. It was stolen and they wanted to charge me for a new bicycle. They have no method of keeping track of bikes. I told them out of the kindness of my heart but could have easily walked away without saying anything and paid nothing! The whole town is full of bicycles that are not locked up which is the weird thing. The manager was mean, condescending, inflexible, and I felt unsafe after the incident. They told me I could have a refund for the last night and than when I tried to leave and get my passport he charged me for half the night. The whole situation was extremely unprofessional. God forbid, you accidentally break some cheap item in the room! They will attempt to charge you full price and will hold your passport! Be careful! After I talked to the manager, I was shaken and decided to eat a banana which was by the coffee machine in the lobby. He said meanly "Those aren't free!" I couldn't believe the immaturity and childish unprofessionalism. About the property...PROS: Clean, comfortable beds, great location. CONS: walls are paper thin, my tv kept turning on by remote control of the neighbors, Breakfast was a bunch of weird leftovers (cold shumai, leftover fried fish/chicken, minimal fruits, not the best), pool is small and basically in the driveway, no garden just a living wall, loud street noise

Brilliant stay at Khong Cam! Service was excellent, room was clean and great modern design. Reception helped me book day tours and recommended restaurants with no issues at all. Close to restaurants and walking street but still quiet for a relaxing stay. Only improvement is the sound proofing between the rooms. I stayed on the ground floor so I'm not sure what the higher floor rooms are like but I could hear my neighbour's tv and noise from the reception area. Otherwise, everything was great and would highly recommend staying at Khong Cam in beautiful Hoi An!

Great spot,centrally located short walk from every where. Staff were excellent. Would benefit from a partition between the upstairs bedrooms balcony’s to provide privacy between the rooms as is just one big open space at the moment.