This place was recommended after my top 3 choices were booked for my dates, but I think I would have had a better time around the corner at city garden (old or new). There's some good and bad, I stayed longer that I would normally but wanted to change to a better hotel every day.
The Good
-Excellent helpful staff
-Large rooms with windows
-Great location of 24 hour food and amenities
The Bad
-Broken amenities, AC leaking 24/7, shower head blocked, tub had lots of cracks that cut my feet (needing medical attention)
-Turn down service has to be requested, doesn't always happen when you do
-Dirty carpets, very rarely I have to wear my shoes in suite
-Out of the way of regular transit, if you're okay with Jeepneys and Grab this is good, otherwise, Ayala Terminal, Malate or BCG may be better options
I've seen some of the corner units and their remodels would work wonders for the rest of the facility, removing carpet changing wallpaper and so on. The old city garden hotel is around the corner and about $10/d, but you get what you pay for here.