Wow! We've traveled a lot recently in the US, Mexico, Austria, and this is by far the nicest hotel we've stayed at in a long time. It's obvious that everyone here takes pride in what they do. Not a single complaint. Everything was amazing. From the lobby, the decor, the comfy beds and pillows, the soaps, and the incredible shower, it all rocked our socks off. We've definitely found our new go to hotel downtown.