Stockton-on-Tees Eaglescliffe Station - 8 min walk
Allens West Station - 12 min walk
Restaurants
Preston Park Cafe - 20 min walk
The Eagle - 14 min walk
Cena - 2 min drive
Figaro Pizza - 14 min walk
The Black Bull - 3 min drive
About this property
Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW
Located in the entertainment district, Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW is a great choice for a stay in Stockton-on-Tees. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Birdcage, which serves Asian cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a fitness centre and a hot tub. Fellow travellers say good things about the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
55 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 2 AM
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast each morning (surcharge)
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children's menu
What to do
Fitness classes
Pilates classes
Yoga classes
Working away
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Bike hire
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness centre
An indoor pool
Hot tub
Sauna
Steam room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Cable/satellite TV channels
Home comfort
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Alarm clock
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
The Birdcage – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 9.00 to 11.00 for adults and GBP 9.00 to 11.00 for children
Renovations and closures
The following facilities are closed for Christmas Day and New Year's Day:
Fitness facilities
Laundry facilities
Sauna
Hot tub
Swimming pool
Policies
This property does not have lifts.
This property uses a grey water recycling system.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Best Western Parkmore Hotel Leisure Club Stockton-on-tees
Best Western Parkmore Hotel Leisure Club
Best Western Parkmore Leisure Club Stockton-on-tees
Best Western Parkmore Hotel Leisure Club Stockton-on-Tees
Best Western Parkmore Hotel Leisure Club
Best Western Parkmore Leisure Club Stockton-on-Tees
Best Western Parkmore Leisure Club
Hotel Best Western Parkmore Hotel & Leisure Club
Best Western Parkmore Hotel & Leisure Club Stockton-on-Tees
Best Western PARKMORE HOTEL
Best Parkmore Leisure Club
Best Western Parkmore Hotel Leisure Club
Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW Hotel
Frequently asked questions
Is there a pool at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW?
Yes, there's an indoor pool.
Are pets allowed at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW?
Check-in start time: 2 PM; check-in end time: 2 AM. Check-out time is 11 AM.
What is there to do at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW and nearby?
On-site recreation at Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW includes fitness classes, Pilates and yoga. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW?
Yes, The Birdcage offers Asian cuisine.
What's the area around Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW like?
Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW is in the heart of Stockton-on-Tees, a short 8-minute walk from Stockton-on-Tees Eaglescliffe Station and 16 minutes' walk from Preston Park.
Parkmore Hotel & Leisure Club, Sure Hotel Collection by BW Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
7.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
22 Dec 2024
Great value stay ! Staff were super as was the cooked breakfast . That was top notch
Iain
Iain, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
19 Dec 2024
Pleasant stay
Efficient, helpful and friendly staff from check in to check out. Refurbished bathroom spoilt by damage to panel at side of bath and bottom of bathroom door and bottom of cup(?) stain on wood at side of basin. Room comfortable, clean and quiet.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
5 Dec 2024
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 Nov 2024
Neil
Neil, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
4 Nov 2024
Luckily only one night
Staff at check in are welcoming but the room was cold damp and uncomfortable,
simon
simon, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
29 Oct 2024
Give it a miss.
Cold tap in the bathroom didn't work, hairdryer didn't work, the colleague who was travelling with me couldn't turn down the heat in her room so it was a furnace. She was told by reception that they would let maintenance know but it would be 3-4 days before they would be able to look at it - we were only staying 1 night. To top it off, I had a pasta dish in the restaurant for dinner which gave me food poisoning. Hotels in this area are expensive which is why we stayed here - next time I'd spend the money and stay at a Premier Inn.
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
13 Oct 2024
Susan
Susan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Oct 2024
Big room, great leisure facilities, good breakfast. We had dinner which is good for the price. Comfortable beds. We will come back again.
Rommel
Rommel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Marie
Marie, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 Oct 2024
Neil
Neil, 1-night trip
Verified Hotels.com guest review
6/10 Good
22 Sep 2024
Started by issuing us with the wrong room (not enough beds) then no towels.
Everything appeared very dated and in need of some TLC.
The bathroom extractor wasn’t working so there was water running down the walls after a shower (probably why the door and frame were delaminating).
The pool had dirty tiles around the outside walls and many of the ceilings around the place were sagging and split.
The evening staff were very slow with everything and had to go find them to be served a drink.
Unfortunately - we also woke up in the night to hear scurrying in to roof!
The young lady on reception appeared mortified when I told her to be fair.
That said - the breakfast was very good!
The place has potential to be very nice, but unfortunately not whilst we were there.
Robert
Robert, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
19 Sep 2024
I have stayed here on a number of occasions and normally no issues. Unfortunately during this visit I had two sleepless nights. There was questionable loud rumbling during both nights in the ceiling above my bed, however, when discussed with reception I was informed as there was a flat roof above my room it's was more than likely birds (trees also around the area) and due to the hotel being full they were unable to change my room. The sound really seemed to be coming from the plasterboard ceiling.
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Sep 2024
Charlotte
Charlotte, 1-night trip
Verified Hotels.com guest review
2/10 Poor
17 Sep 2024
Avoid
Room 166 is next to a staff room with a non soft close door, you are able to hear everything going on all night and the door slams every time someone enters or leaves! The window opens out onto a smoking area so the room stinks and you’re unable to get any fresh air in the room. It’s awfully pokey and the bathroom was falling apart. At breakfast you arrive and may have to wait for a table to become free as it is a very small service. They took my order and I waited half an hour watching everyone else get their food before I asked where mine was and they had forgot to put the order through. I waited another 10 minutes and then was late for our meeting.
Chloe
Chloe, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sep 2024
Spa is amazing! Rooms are clean! Staff are very attentive. Spa is beautiful although could do with a little touch up in the steam room cracked tiles where you sit) but an amazing day/night.
Amy
Amy, 1-night romance trip
Verified Expedia guest review
6/10 Good
11 Sep 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sep 2024
John
John, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sep 2024
Staff were very obliging, friendly and helpful. My room and bed was so comfortable.
Pamela
Pamela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 Sep 2024
John
John, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sep 2024
John
John, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Sep 2024
John
John, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2024
kieran
kieran, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
27 Aug 2024
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Aug 2024
Carl
Carl, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
Great stay. Staff doing their best but more would have made a better experience. The staff were all struggling to cater to the wedding and not run the bar, spa, garden etc.
It was much better than I expected. Lovely room and great spa