Sheraton Waikiki

Great location and pool.. rooms and bathrooms are a bit tired and the rooms are big enough for at least queen beds but they only have double which doesn’t fit 2 people.

Great location. Close to the beach. Pool was good with kids. But the room was very old, it was not worth the price. My room was close the Infinity pool and Edge bar. They played music until late night. It was bother for sleep.

I complain to hotels.com. When I made reservation, there was not any notice anout construction for the hotel renovation. I stayed there 5~8 Apil and 10~13 Apil. And I paid more for higher floor room on secon reservation. But hotel has been under the constraction. Sheraton staff told me that is started 2~3months ago. Further more, I stayed 17floor on the first reservation and then 14floor (lower floor) on the second reservation. We didn’t heard any noise during first three days because it was weekend. But it was terrible noise during secon three days. My family was angry to me and we were tired from noise. I spoiled the last three days of our family. It has to be rewarded. 1) First, there was no notice 2) Second, I paid more for higher floor. It was more expensive, but hotel told me that over 20floor is already under the construction, so we can not get higher floor and over 10 is higher floor at the moment but it will be more loud. I attached photo, if you need I can send the video for noise.

I complain to hotels.com. When I made reservation, there was not any notice anout construction for the hotel renovation. I stayed there 5~8 Apil and 10~13 Apil. And I paid more for higher floor room on secon reservation. But hotel has been under the constraction. Sheraton staff told me that is started 2~3months ago. Further more, I stayed 17floor on the first reservation and then 14floor (lower floor) on the second reservation. We didn’t heard any noise during first three days because it was weekend. But it was terrible noise during secon three days. My family was angry to me and we were tired from noise. I spoiled the last three days of our family. It has to be rewarded. 1) First, there was no notice 2) Second, I paid more for higher floor. It was more expensive, but hotel told me that over 20floor is already under the construction, so we can not get higher floor and over 10 is higher floor at the moment but it will be more loud. Attached here photoes. If you need, I can send video with terrible noise.

Fortunately, we only stayed one night at this Hotel - don't let the pictures of the foyer or pool fool you, this is a grotty hotel at best. We paid for a more expensive "Ocean Front" room. When we got in, we had been put in a room that was an adjoining room to someone else (i.e. a locked door between us that we could hear EVERYTHING through), This also meant we did not have a barrier between our balconies, which meant we could not go out and leave our balcony door open as the people next door could easily step over into ours and enter our room. Outrageously unsafe!!. Then there was the room itself - it was clearly a converted apartment of some kind because our "bathroom" had a kitchen sink in it and "servery doors" between the bed area and the bathroom, meaning not only could you hear everything in the bathroom but could actually see under the servery doors - just disgusting. The balcony tiles were FILTHY, so much so you didn't want to walk on them in bare feet, the windows were smeared and filthy, my bed was lopsided so i kept rolling towards one side and had bizarre PLASTIC under-sheets that crackled when you moved on them, the aircon in the room sounded like a plane taking off so we could not use at night. Thick steel wires were hanging down in front of the balcony ruining any ocean front view paid for. On top of all this, they had the gall to charge us a US$37 "resort fee" for use of the complex generally, which we didn't as it was one night. Sheraton should be ashamed!