Hyatt Regency Indianapolis

No room was available when I arrived but they had one for me in about 30 minutes.

We didn’t stay, when we arrived at the hotel 2 hours after checkin hotel was overbooked. Since we were only 20 min from home we decided to let someone else have a room. We do expect our room to be refunded, and the valet to be refunded.

You can’t ever go wrong staying at any Hyatt Hotel

My husband and I just needed an evening away, to exercise, swim, and relax. Our room wasn't ready on time so we enjoyed an early dinner at the bar while we waited. Wait staff and food were excellent. Despite the room decor being drab, boring, the view was great. Coffee pot was dirty, or the cleaning agent hadn't been rinsed out properly. Our main complaint is the pool/hot tub. Pool water was too cold for swimming. Hot tub had poor circulation and was dirty. Later that evening, we ordered a light meal to share which was brought to us cold and should have been remade but since it was close to closing time we didn't complain. I guess overall, the stay just wasn't what we had hoped for - our Valentine evening. The next overnight stay will be elsewhere.

The only quirky thing was that my faucet in the bathroom was loose and it was hot water when you turned it right and cold water when you turned it left. No worries once I figured it out, but everything else was fine. The breakfast buffet was great and the staff was all very friendly and helpful. No complaints about service.