The May Fair, A Radisson Collection Hotel, Mayfair London

Lovely weekend in London with family. Great Hotel and service. Realised once home, we had left car keys in the safe and took a while to get through to house keeping but they were returned in the end.

ADAM, 2 đêm nghỉ cùng gia đình, thg 12 10, 2021

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Hotel is a fantastic location but in the evening it was simply too noisy. The new bar had loud music playing all evening which we could hear in our room on the 5th floor, which with a small child wasn’t ideal at all. The hotel were accommodating in moving us but it isn’t ideal to have to move!

Neal, 1 đêm nghỉ cùng gia đình, thg 11 4, 2021

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Excellent service by all the staff! All of the time!

Robert, 1 đêm nghỉ cùng gia đình, thg 10 29, 2021

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Very busy when checking in. Quite a wait. Other people not queuing were served ahead of us.

Sally, 1 đêm đi nghỉ cùng bạn bè, thg 10 27, 2021

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Treated like a second class citizen!

I wouldn't recommend using this hotel with deals as they do treat you as a second class citizen. I recieved no contact from the hotel regarding my queensize bed. When I arrived for check in, I was told all the queensize rooms were "unavailable". In the whole hotel, seriously? I said I was not sleeping in a single bed as I recieved no information that there was no quuensize rooms available. I was booked into a room, went upstairs into the room and it was a single! I called down, asking why I have been given a single as I made it clear I am unable to sleep in a single ( I have back pain when I sleep which means I need two pillows on my side to support me, impossible on a single bed!) I was offered a complimentary breakfast but there was no bigger beds available- which was not helping my situation. I asked to speak to the manager and then miraculously a queensize bed become available! Why lie and make me feel uncomfortable? Do not offer deals if you are going to treat customers this way!! I was still charged for breakfast, so it was not complimentary, I also was told breakfast was served at 6 o'clock, which I went down for and was then told it was actually served at 7! The only time I felt I was a guest was when in the restaurant for breakfast eventually opened up and the customer service insdie there was excellent. I was spoken to with respect by all staff there and they could not do more for me- they did not prejudge me on getting a deal!

Daisy, 1 đêm nghỉ, thg 10 20, 2021

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Fantastic hotel in the centre of Mayfair.

Was great and what a fabulous offer.

Jamil, 1 đêm nghỉ, thg 10 20, 2021

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Excellent hotel, we’ve stayed there several times, and just love this place

Atle, 2 đêm nghỉ cùng gia đình, thg 10 7, 2021

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Good location. A bit tired in places. Satisfactory.

Edward, 1 đêm đi công tác, thg 10 7, 2021

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i like the location of the hotel but I don't need an attitude from the staff when I ask for a change of sheets

kristin, 7 đêm nghỉ, thg 10 6, 2021

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The hotel is in a great location and the staff were very welcoming and helpful. The room had everything we needed b

Ben, 2 đêm nghỉ, thg 10 1, 2021

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