InterContinental Berlin

Wow. Excellent welcome and service, assistance from staff. Really nice room, impressive. as part of IHG Club. Excellent breakfast and value for money for the stay and room. will be coming back for sure

We came to Berlin for six nights, purely for vacation purposes. Although the building was originally constructed in 1958 (according to Wikipedia), the facilities were thoroughly modern. The staff was knowledgeable and helpful at every turn, and added a lot of value to our hotel stay. They are proficient in many languages and always polite, friendly, and hospitable. The room itself was quite generously spacious, with a sitting area outside a bedroom suite with tub and shower. The bed was of course nice and up to the standards of the Intercontinental hotel chain. (I also stayed recently at the Willard IC property in Washington DC, which was also very nice). The views were very nice from our 9th floor room, with a view down Budapesterstraße toward the Kurfürstendamm. The Marlene bar was a nice stopping point for a drink and/or snack before bed and we enjoyed it several times. The city of Berlin is rather spread out but we found the location to be quite convenient for a number of activities. There were a number of great restaurants within walking distance, as well as convenient access to the UBahn and several railway hubs. I will definitely choose this hotel again next time I travel to Berlin.

Complimentary WiFi was so bad that I could not use it on iPhone or iPad. I then purchased “Premium” WiFi with no improvement. I called Guest services twice and they acknowledged that WiFi is poor. They tried to get their IT dept to help. After the 2nd visit to Guest Services, I finally was able to get WiFi on my iPad but never on my phone. I checked out and went to a small local mid budget hotel and their complimentary WiFi was outstanding, had no issues. In this day and age, I think a major hotel chain should have reliable WiFi. To their credit, they did remove the WiFi charge at checkout. I hate to give this beautiful hotel in a nice location with a great staff a poor rating, but reliable WiFi is now an expectation when traveling.

A very nice hotel that catered my needs

They charge from minibar some drinks that we did not use. Be careful