Grand Hyatt Athens

We got upgraded to the Presidential Suite which was really amazing but worthless on the type of trip we had. The hotel is very nice and nicely located close to downtown and main touristic areas. Breakfast is kind of messy and disorganized but with good options.

It was the worst experience ever. Emergency evacuation alarm for mistake during one night. And BED BUGS. They didn’t reimburse nothing, just ignored my complain. Keep going like this Grand Hyatt, you lost one loyal customer.

Hotel good - but very bad WIFI - not acceptable for a business hotel

the worst location ever stayed in at a Hyatt, dirty dangerous area with brothels and strip clubs nearby. this was a total con showing the images you did!! and i want some repayment for your devious images which was not near anything. unless you got a taxi somewhere

Hotel is nice, comfortable, modern but... Check-in was listed as 2 p.m. and our room was not ready. We went out to have a bite and returned at about 4 p.m. and our room was still not ready. We had to wait an extra 15 minutes which normally would be fine but when you're getting off a flight it could be exhausting. Staff was very nice but We were not even offered a beverage or any accommodation for having to wait. When we arrived at the room it seemed as if they rushed through the cleaning it because it had a weird smell and it didn't look very clean. So...a bit disappointed.