Hyatt Regency Brisbane

Disappointed

Clean, neat and tidy with nice view over river. Staff all very friendly and helpful although wasn't able to park onsite as car was to big, would have been nice to know prior to booking as wouldn't have booked and went to go for afternoon swim and hundreds of people around (pool bar area was booked for a function) this would've been nice to know also

Tamara, 1 đêm nghỉ cùng gia đình, thg 2 26, 2021

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Fav Hotel

This is our fav hotel in Brisbane, we were a little worried about the change over from Next to Hyatt but staff handled it with ease, few little hicups quickly resolved and upgraded. Always stay here, its a great position right in Queens Street, stylish and modern interior.

che keng, 1 đêm nghỉ, thg 2 12, 2021

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Hands Down The Best EVER

Honestly, hands down the best service and accomodation i have ever stayed at and my comparrison is not light.

Stefan, 1 đêm nghỉ, thg 2 12, 2021

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I was impressed with the look and feel of the building; however when I arrived there was no-one at ground reception to check-in with. I was lucky enough to speak to someone else who checked in and told me that main reception was on level 2 and the elevators could still be used without a key pass. Another small whine was the fact that I checked in around 7pm and they still wanted a $45 parking fee. Granted they need to cover parking but I ended up parking on the street like everybody else and we saved that $45. It felt a bit greedy on the hotel's behalf.

Nigel, 1 đêm nghỉ, thg 1 1, 2021

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The location it's great that what I like the most the room

7 đêm nghỉ, thg 1 1, 2021

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Good effort

Front desk check in was friendly and efficient. Unfortunately because of COVID room service and mini bar is unavailable. Therefore I relied on the 4th floor lounge and terrace for in-house food and beverage. Service was slow and basic product knowledge disappointing, for example: bar staff should know their champagne by the glass and how many arancini is in one serving etc. Apart from this staff maintained a positive disposition...

Ezra, 2 đêm nghỉ, thg 12 30, 2020

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nice stay with very friendly staff. Room was comfortable and bed was very good. Negatives- the lifts, only one operational so it took ages to utilize especially with only 2 allowed in the lift. One other small negaitive but not the Hotels fault, the bar wasnt open due to covid. Otherwise a very pleasant hotel

Jeremy, 5 đêm nghỉ, thg 12 27, 2020

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Too many visitors in the pool and around the bar that weren't staying on the motel

Diane, 2 đêm nghỉ, thg 12 23, 2020

Nhận xét từ khách hàng thật của Expedia

Good hotel - My first choice in Brisbane

It is still a very good hotel. There are a few signs though, that they are settling back in to post Covid life - eg. shampoo not replaced, only 2 of 3 lifts working, etc. I was disappointed that they no longer have the free 4 items from the mini bar (because I booked on this website!) The cafe is open for breakfast, and I tried it a couple of times, but wasn’t a fan. The massive raw egg on the breakfast carbonara was a step too far for me.

Glenn, 7 đêm nghỉ, thg 12 21, 2020

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Professional Friendly Staff

Professional, cheery service, very clean. Very positive experience. Would stay there again.

Tracy, 1 đêm nghỉ cùng gia đình, thg 11 27, 2020

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