Holiday Inn & Suites Duluth Downtown, an IHG Hotel

Went here for my boyfriend's 30th birthday to do a little out of town getaway. We got a whirlpool room and while the room was okay, the condition was not. The AC/Fan was SO LOUD I barely got a wink of sleep. Our room was also facing the pool so it was rather loud at night when people were there past closing time. I wished this had been nicer for the amount of money I spent. I won't be booking a suite at this hotel again. Probably just stick to booking standard rooms.

The front desk clerk wasn't very friendly. The room was small. The pools were shallow and cold. The arcade was tiny. The icing on the cake was the bar/resturaunt was closed on the first floor. We actually left our room and went to another hotel. Spent about 10 minutes in the room for $125.

Great room very accommodating to our change in plans and need to cancel 2nd night.

The pillows were uncomfortable. Pretty flat and firm

The property was very nice. A bit over priced and no restaurant available.

No towels at the pool. Our room was never cleaned during our stay by the cleaning staff.

Our key didn’t work until the 8th try. Told them the next day and they said they fixed it. Came back to our room at 8:30pm and key did not work had to get maintenance to let us in our paid for room. If your having issues with a room don’t rent it out till it’s been thoroughly checked by someone competent.

It was quite expensive for a room with only a view to the indoor pool. I was given a key at checkin that didn’t work and they didn’t comment it was the same floor that the lobby was on. Driving through the garage was tight and confusing. Not sure why the exit lane is blocked.

We were disappointed in the quality of this location, we’ve stayed in several but this one was old, and not kept up. It was pretty rough as soon as you got out of the lobby.

Geordann was great at checkin and was able to get us into our room early. Staff was very friendly. The beds were super comfortable. Loved being downtown and able to walk to the depot and train museum. we came to town for classes at Lake Superior Art that we’re awesome!! The restaurant was closed but we planned to go out anyway so wasn’t a big deal. They parking ramp was nice so we didn’t have to park on street but it was sure tight corners. Disappointed with hair in the shower and only 3 towels for the four of us. We didn’t have time to use the pool so not sure about that. Overall we enjoyed our trip for the experiences!