Service was not as good as one would expect for this pricey of a hotel. There is no automatic daily cleaning service, so you have to request it the day before. Despite requesting trash removal and toiletries, they often would not come to remove the trash (just left toiletries and towels in a bag on the door). In addition, they did not have a microwave available for several days even though they said it would likely be available upon request. The TV lost signal on one of the nights and we couldn’t figure out how to fix it. The mini fridge was one of the nice perks of the hotel room; however, it seemed a bit old and had trouble closing without knocking the side of the cabinet wall. Front desk staff was sometimes absent for awhile in the evening, so it was not always easy to request things even walking up the front desk. Convenient connections to Mayo Clinic and the shopping center via skyway. Nice restaurant connected to it (Crave) but it was so pricey we didn’t get much from there (only happy hour prices are reasonable and that is only from 3-6 pm seated at the bar, not to go). Overall a nice high end hotel with nice decor but somewhat subpar in amenities and service.