Holiday Inn Knoxville-West, I-40 & I-75

We were traveling home from Florida during the Covid 19 outbreak when we stayed here. The staff did an excellent job sanitizing everything. We felt very confident eating in the bar/ restaurant. Dinner was very good. The only complaint was a noisy refrigerator in our room and noisy air conditioner in the restaurant.

Clean. Nice. Pool a little cool and hot tub not completely hot but staff worked to fix both in a timely manner. Friendly. Courteous staff.

Love this place but the bathroom vanities are getting worn

Thermostat broken could not get warm

Hotels.com description of room inaccurate. No in-room safe as described in location description. I had to leave all valuables in my car. As other reviewers noted, it was very slow to get hot water, and light came in around room door.

Had a conference at this hotel and stayed the night...room was clean and the staff was very nice and welcoming.

Half of the tv channels didn’t get a signal and the rest got very mixed reception for most of the time I attempted to use. Bathroom had a strange layout. Pillows were decent at best. Could not get thermostat to regulate thru the night and it was quite loud

The hotel looked a little dated but had some amenities, nothing special. Acceptable. The food offered for breakfast and supper was not anything special either, barely eatable. This was a stopover on a long drive. Alright for one night stay. Definitely would not stay here for a long stay.

Our hotel stay was excellent. We reached early at around 11am and the lady at the front desk was super helpful in checking us in early while providing room options. The rooms were clean and comfortable. Location was excellent - close to many restaurants as well as to freeway.

My car was hit in the parking lot overnight, and I was told there were no security cameras even though they have 5 separate entrances. I was also charged for a meal I didn’t eat.