Galaxyinn

Blood on the wall

Management was nice - but the cleanliness was terrible. There was literally blood on wall of the first room they tried to give us...

1 đêm nghỉ, thg 9 18, 2021

Nhận xét từ khách hàng thật của Hotels.com

I will start out with something positive - The man who checked us in was personal and helpful. But, when we went into the room our eyes went directly to the floors and base boards which were dirty. It looked like the baseboards haven't been cleaned in forever and it was caked on dirt. The white sheets were stained and the bed was not inviting due to the stains. The room felt run down. On a brighter note, the bathroom was actually really clean (which really surprised me). We ended up going and getting a drink at a local bar and looking for a new hotel to stay in. Once we found one, we gathered our belongings, returned the keys and left. We let the man know that it was just too dirty to stay in. We were concerned about bed bugs and who knows what else. I lost the money that it cost to book the room, but we both needed peace of mind for having a comfortable and clean place to stay while we were in Culver City. Expedia- If you are reading this...any kind of reimbursement would be much appreciated.

2 đêm kỳ nghỉ lãng mạn, thg 8 16, 2021

Nhận xét từ khách hàng thật của Expedia

1- The bathroom tub had pubic hairs and hair in it 2- The owner woke everyone up before 8 am to have us move our cars because they were repairing their parking lot. The fact they didn't tell any

eli, 1 đêm nghỉ, thg 8 15, 2021

Nhận xét từ khách hàng thật của Travelocity

Awwsome service

Adrián, 1 đêm nghỉ, thg 7 28, 2021

Nhận xét từ khách hàng thật của Hotels.com

It was clean. The bathroom didn't have any foul smell. But the carpet felt a little sticky when walked on with barefoot. Internet is hard to get on (each guest needs a code obtained from front desk) and the speed is so slow, it was useless. Need to pay for ice. No hot water boiler or coffee making in the room. The street next to the hotel is very noisy. Sound insulation is not good (can hear next door clearly). Front office attitude was bad.

1 đêm kỳ nghỉ lãng mạn, thg 7 25, 2021

Nhận xét từ khách hàng thật của Expedia

Level this place!

The Hotel was nasty, and the manager claimed that Hotels.com was responsible for a problem with the reservation that had both my credit card information as well as someone else's. He claimed he had to cancel the reservation and recharge my card! Super sketchy!

Boude, 1 đêm đi nghỉ cùng bạn bè, thg 7 17, 2021

Nhận xét từ khách hàng thật của Hotels.com

Bed size was not what I paid for. The Advertise King Size bed an I was given a Full sized one. Didn’t even feel like a Queen sized bed. Very wrong and unhappy

Marcus, 1 đêm nghỉ, thg 7 17, 2021

Nhận xét từ khách hàng thật của Hotels.com

Feels like an ep. of Law and order

The office feels like it's one of those by the hour motels, where they are behind bullet-proof glass. It is not welcoming, and the system for wifi is ridiculous, and doesn't work with all devices.

Katrin, 2 đêm đi công tác, thg 7 8, 2021

Nhận xét từ khách hàng thật của Hotels.com

it was really clean inside of the room and up to date. the property itself needs work. The staff was asked if client could do a late check in and was told it was okay. then the time to check out came, a phone call was made to make sure the room was vacated at the time specified on the check in contract. Luckily I had everything ready to go

1 đêm nghỉ, thg 7 3, 2021

Nhận xét từ khách hàng thật của Expedia

Shaky management

Cleanliness was good, how everthe Ice machine was outside and they charged .25 cents for 2" of ice, to fill an Ice bucket it would cost $1-1.25 to fill it up. They also didn't have our reservations from hotels.com when we got ther and had to wait to reenter 4 peoples info

Jeff, 2 đêm đi nghỉ cùng bạn bè, thg 6 29, 2021

Nhận xét từ khách hàng thật của Hotels.com