The good: what a wonderful, friendly family run business in the perfect location, a 10 minute walk or 5 minute cycle ride (they have free bikes in good condition that you can borrow) from Phong Nha town. The food was also surprisingly good for such a small establishment, and we absolutely LOVED the banana pancakes for breakfast.
The daughter of the family, Xiem, studies tourism in Ho Chi Minh, and works at home during holidays. You can really tell that she studies tourism because she is incredibly service minded. She recommended a couple of places to eat in Phong Nha (Chao Vietnam and Veggie Box), and she was spot on. She also organized two tours for our family, and they were exactly what we were looking for and perfectly suitable for our kids. She even checked additional details with one of the tour operators, and followed up with me via WhatsApp so I had the correct information.
Our stay in Lucky Homes and in Phong Nha was the highlight of our trip to Vietnam.
The bad: not much really. It’s a 3 star place, so it has a balance of comfort but not much luxury. Which is fine, you’re not in Phong Nha to hang out at a 5 star resort, you’re there to go out and about to see the amazing national park with all it has to offer.