Renaissance Baltimore Harborplace Hotel

Staying for the ADA Conference

Customer service was friendly and super helpful, answering all my questions. I booked at the last minute and everything was wonderful. They were able to get me checked in to my room early and accommodated my accessibility needs. The room was cozy, comfortable and clean! A fabulous experience all around.

Stephanie, 1 đêm đi công tác, thg 9 22, 2021

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Great Location, Big Comfortable Rooms

Location is fantastic. Was really bummed tha the lobby bar and café were closed (Covid?) and the on-site Starbucks closed late AM. Rooms were large and very comfortable.

Roy, 1 đêm nghỉ, thg 9 19, 2021

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Hotel stay

The stay was great! Was able to get rsvp room the day of which was EXCELLENT!! Parking could be a tad bit cheaper! But over all, it was a great stay! Hotel room clean , nice view, and very comfortable. Would definitely stay again and again!

Shakirah, 1 đêm nghỉ, thg 9 18, 2021

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Great location

Love this hotel. Clean and very modern. Great location!

Sean, 1 đêm đi công tác, thg 9 16, 2021

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Amazing experience

Our stay was AMAZING from start to finish. The staff was super helpful and nice, everything was clean and the view was beautiful

3 đêm nghỉ, thg 9 7, 2021

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Clean Daily Please

The stay was good however, we did not get maid service at all. Had to call down to get towels and other things

Michelle, 5 đêm nghỉ cùng gia đình, thg 9 5, 2021

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Always enjoy our stay here. It’s centrally located. Great customer service. The beds & linens are plush.

2 đêm nghỉ, thg 9 3, 2021

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Location is Key

Great Hotel and staff. Pricey as well. Awesome location which is directly across the street from The Inner Harbor. It has a nice sized bar inside the Hotel and Larry is a very good Bartender.....try his Rum Punch!

William E, 1 đêm nghỉ, thg 8 28, 2021

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Not bad

Nice staff, but hotel was booked so had to get shipped to another hotel, way on other side of the harbor not near anything, and no pool. But all in all not bad

2 đêm nghỉ, thg 8 28, 2021

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Extremely disappointing.

We checked in on August 28, 2021. We had a reservation through Hotels.com for eight nights. When we arrived we were told there were no rooms. We said that we had a reservation for eight nights and they needed to find the manager. When he arrived at the front desk he was able to find us a room. The room itself was nice, with a king bed, clean, but only a partial set of towels for the two of us—only one face towel. The following day we asked for clean towels-two complete sets. None were delivered. We had to call the front desk and finally got some. No maid service, but that is understandable considering Covid-19. Monday, the same thing happened. No new towels; no maid service. Tuesday we informed the front desk that we needed two rollaway beds for Friday night and were told they would be in the room Friday afternoon. Our grandchildren were going to be staying with us. The towel situation continued throughout the week. Wednesday or Thursday, we received sheets in bags (not a change of linens), not towels. Thursday we confirmed the need for two rollaways. We were assured we would have them. And we said we needed four sets of towels for Friday night. We returned with the girls Friday evening—no rollaways; no towels. I went to the front desk at 8:15 and said nothing had been delivered. The front desk person said we couldn’t have two rollaways, even though we had been promised them on two occasions. He said after some convincing that we would have them and the four sets of

James, 8 đêm nghỉ cùng gia đình, thg 8 28, 2021

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