Hyatt Place Waikiki Beach

The hotel was ok for the 9 days we staued there, the overall customer service was awesome the mangament charged us for an elevator accident are incident with my teenager boy(14) jumping in the elevator and we get charged for the call ok but not really yell us until the last few days in our trip. Wont be recommending to my family .Again great services .

Great service, nice breakfast, close to the beach.

Even though hotels.com said my reservation was fully paid, including taxes, the hotel still charged me the "destination fee". It is hidden in the fine print and does add up. I'll contest the charge with my credit card company and didn't sign the invoice. Why ruin a holiday with a sneaky irrational charge at the end. We also stayed at the Hilton Embassy Suites which had none of this crap and was cheaper as a 4 star hotel.

Negatives: Comp breakfast is not so great. Elevators for the hotel slow because there are only two for the whole place. Good work out if you like stairs. Swimming pool is sub-par for the Hyatt name. Parking $$$ for overnight. No shuttle service to airport. Positives: Clean rooms, excellent housekeeping staff! Front desk crew are attentive and friendly. Bell staff are knowledgeable and accommodating. My room was on a high floor so external traffic noise was minimal. Also, noise and disturbances from neighboring rooms was almost naught! No paper thin walls! Very good location to Waikiki life and activities. Access to transportation is very available.

Loved the breakfast and location near the beach. Suggestion, cross the street and walk through the Marriott hotel to get to the beach. The Hyatt Place was one of the few hotels that accommodated a family of five in a room. Make sure to get up before sunrise, grab a coffee and walk down to the small pier and watch the sunrise over Diamondhead.