Embassy Suites by Hilton New Orleans

There were a few disappointments, but some were able to be fixed. The air conditioning in the room was not working. We had to change rooms. There was no iron and ironing board in the room, you had to ask for it. There was no buffet which is understandable due to current Pandemic and it seems lack of employees. I hope that changes because there are ways to still operate buffet style breakfast. Although, there were minor issues, the cleanliness of the rooms were great. The shower was awesome! The service could have been better, but again due to lack of staff as a result of COVID Pandemic definitely played a part in my husband and I getting the great service Pre-pandemic. In that case, I would rate my overall stay a 7 on a scale if 1-10.

Overall the room was comfortable. The only thing wrong was that the shower was not draining. But the staff was very helpful and friendly.

Air conditioning wasn’t working

Nothing amazing about it. Rooms were stuffy and misleading with dead insects on the floor. Very misleading, I would not recommend at all especially for what I paid.

The hotel was nice, the ataff were friendly and the overall was excellent

Could really use make over. Shower didn’t work. There is absolutely no parking.

It was a great stay! Only thing I wish the beds were better. Otherwise than that it was amazing, very clean and peaceful

It was clean comfortable the hotel staff was nice. The packaged breakfast wasn’t good. Loaded with sugar. Could not eat it.

Everything was clean the room was good except for the flashing bathroom light over the shower. The two biggest issue we had was 1. Valet parking did not exist as stated on their website and on hotels.com. We had to park 4 blocks away at an In closed garage that was alright but could have been not so safe under certain conditions. The 2nd thing was the NASCAR racing going on for about 2 hours out in front of the hotel at 2am on a Sunday morning. 100’s of cars going around in a 2 block circle in front of the hotel and doing donuts less than a 100 ft. Away from the entrance of the hotel. The staff was nice, and answered any and all questions we had. The room was nice and suited my family well.

There was no parking. Parking garage was unavailable and had to park in street