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HI Express El Paso Downtown, an IHG Hotel

2.5 star property
City centre hotel within easy reach of Paso del Norte International Bridge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HI Express El Paso Downtown, an IHG Hotel

Property amenity
Point of interest
Exterior
Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Gym
    Gym
  • Free breakfast
    Free breakfast
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Housekeeping (on request)
  • Fitness centre
  • 24-hour business centre
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Conference space
  • Multilingual staff
  • Gift shops/newsstands
  • Banquet hall
Feel at home
  • Free cots/infant beds
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Coffee/tea maker
The price is 2.298.119 ₫
2.700.290 ₫ total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hydromassage showerhead
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Feature)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Feature)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hydromassage showerhead
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hydromassage showerhead
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hydromassage showerhead
Hairdryer
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hydromassage showerhead
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Aloft El Paso Downtown
Pet-friendly
Parking available
Free WiFi
Restaurant
8.6 out of 10, Excellent, (857)
The price is 2.488.808 ₫
2.924.350 ₫ total
includes taxes & fees
1 Dec - 2 Dec
Aloft El Paso Downtown

About the area

Map
409 E Missouri Ave, El Paso, TX, 79901

What's nearby

  • Plaza Theater - 9 min walk - 0.8 km
  • University of Texas at El Paso - 20 min walk - 1.7 km
  • Don Haskins Center - 2 min drive - 2.6 km
  • Paso del Norte International Bridge - 3 min drive - 3.0 km
  • Sun Bowl Stadium - 4 min drive - 3.5 km

Getting around

  • El Paso International Airport (ELP) - 15 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 37 min drive
  • El Paso Union Depot - 17 min walk

Restaurants

  • ‪Taconeta - ‬5 min walk
  • ‪Mamacitas Cafe and Cantina - ‬3 min walk
  • ‪Coffee Box - ‬5 min walk
  • ‪Chiquita's Bar - ‬1 min walk
  • ‪Briar Patch - ‬2 min walk

About this property

HI Express El Paso Downtown, an IHG Hotel

When you stay at HI Express El Paso Downtown, an IHG Hotel, you'll be a short five-minute drive from University of Texas at El Paso and Paso del Norte International Bridge. Guests can visit the fitness centre for a workout, and free perks include WiFi, self-parking and buffet breakfast daily between 6:30 AM and 9:30 AM. Also, Sun Bowl Stadium and Fort Bliss are within a short drive.

Languages

English, Spanish

At a glance

Hotel size

  • 112 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (1200 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available

Fees & policies

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

Frequently asked questions

Does HI Express El Paso Downtown, an IHG Hotel offer free cancellation for a full refund?
Yes, HI Express El Paso Downtown, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at HI Express El Paso Downtown, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at HI Express El Paso Downtown, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at HI Express El Paso Downtown, an IHG Hotel?
You can check in starting at 3:00 PM. Check-out time is noon.
Is there an on-site casino at HI Express El Paso Downtown, an IHG Hotel?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (9-min drive) and Speaking Rock Entertainment Center (14-min drive) are both nearby.
What is there to do at HI Express El Paso Downtown, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
What's the area around HI Express El Paso Downtown, an IHG Hotel like?
HI Express El Paso Downtown, an IHG Hotel is in Downtown El Paso, a short 20-minute walk from University of Texas at El Paso and 9 minutes' walk from Plaza Theater.

HI Express El Paso Downtown, an IHG Hotel Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Cristian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Santiago, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Franklin, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Walkable but noisy room
Jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet clean and comfy
Matthew, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The place was hot and horrible. Hallways smelt moldy and were hot. Room was decently clean and shower was clean but shower head was dirty and nasty. Hotel would not want to honor the price I booked the stay and had to put nearly 100 dollars more. Would not recommend staying here and a lot of better options around this location.
Juan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Enrique, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and the staff was very nice and helpful!
Veronica, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Patrice, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Patrice, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Marc, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Karina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Extremely Poor Customer Service
Older front desk agent only had rudeness and sarcasm to offer. Upon check in advised that the room rate was wrong and showed her the Hotels.com app confirming lower rate. She just replied that Expedia sent over the higher rate and that’s it. No intent to correct or research. There was no one behind me, so she can’t say it was busy and there was no time. Also Hotels.com and IHG site showed the hotel offered airport shuttle. When I mentioned it she said, “if you look on the right site, it shows no shuttle available.” I was literally on IHG, the parent company of Holiday Inn Express. Why should I distrust that site? The fact that I booked based off of that sole criteria that airport shuttle was offered and not even be compensated due to a hotel error, not on one site, but multiple sites. And the only feedback you get is an “I’m sorry.” I’m sorry doesn’t pay for Uber. If you want higher ratings, FIX your online errors and don’t pushback with sarcastic remarks trying to make the customer look stupid to make yourselves look “superior.”
Manuel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Carlos, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was great
Veronica, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Aaron, 1-night trip
Verified Hotels.com guest review

6/10 Good

Maria, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Nice Stay and Location
Angel was a delight checking us in! Hotel was what I would expect from a downtown Holiday Inn. Appreciated the on-site parking and close proximity to places I needed to be. Breakfast room where food is left me a little claustrophobic feeling so I passed on it, but the coffee was fresh and hot. Would definitely stay here again.
Sonii, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

great stay!
Valeria, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

When I first showed up the whole room was dirty and I needed new pillows but no one came to bring it to me, I will never recommend this hotel to anyone
Gabriel, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Mingzhi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Super convenient and great value
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Clean rooms, great location, and great breakfast.
Christina, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Crystal, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Diana, 1-night trip
Verified Expedia guest review