6/10
Staff/ Manager,
Upon my check in to the EReal / Rodeway Inn, I was offered the option of putting a cash deposit or credit card for incidentals so I gave the night audit manager $100 cash and he said I would get it returned upon checkout. Until now I have not received my deposit or a phone call as of when I would get it back. When calling the staff is unaware and I have been trying to get this matter handled.
Please reach me at 408-413-8077 to get this matter handled promptly address. I chose this option so that Ivwould get my return quicker than 7 business days.
Cordially Yours
Roger Kincaid
Hotel E Real Management
3580 El Camino Real,
Santa Clara, CA 95051
https://www.hotelerealsantaclara.com
+1 (408) 241-0771I’m
Roger
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