2/10 - Kém
17 tháng 8, 2022
I do not recommend this hotel
Although the hotel was conveniently located across from Disneyland, I cannot recommend this hotel or stay here again. There was a very strong sewage smell coming from the bathroom. When I made the front desk aware of the problem, they did not offer another room or do any follow up after they sent maintenance to check the bathroom. We tried closing the door to the bathroom but that made the smell worse when it was opened again. I received a very, very small credit when I complained again at checkout but it was certainly not enough to make up for the sewage smell versus the cost of the stay. This is billed as a higher end hotel, with price to reflect that. The sewage smell was horrible and they did not do enough to help fix the problem.
Shannon, nghỉ 4 đêm cùng gia đình
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