La Quinta Inn by Wyndham Indianapolis Airport Lynhurst

Didn't know the hotel didn't have an elevator so that was a huge surprise. Especially with a ton of heavy bags, my mom with an injured leg, a toddler, and our room being on the 2nd floor. When I was booking the reservation it states on the site that you can request a refrigerator and/or microwave for your room. So I called the night before to do so. Was told by the girl that answered the phone (she was the only nice employee I encountered the entire stay) that she can't pick the room At this point but if I call back tomorrow morning she will be working 7-3 and she will assign me to a room with a refrigerator and microwave. I called the next morning and a guy answered the phone and stated the kind of room I have doesn't have refrigerator or microwave I said I understand that but your website States you can request one and I was told last night to call this morning and I would be assigned to a room with one. He said sorry the kind of room you have doesn't come with a refrigerator or microwave. I wasn't going to argue with him so just said ok. The coffee pot in the room did not work. Tiles on bathroom floor were crack and top lock was cracked on door which made us not feel very safe. I tried to use the computer in the lobby, wasn't working asked the guy that was working for assistance he ignored me the first time and wasnt helpful at all so I sat there for about 10 mins staring at the computer screen waiting/hoping for it to work and finally said forget it and went upstairs

First room they put us in had a stink to it, then I always check the beds and under the beds and under the beds, I found food and dirty tissues, then on the sheet up by the pillows was about a 3 inch yellow stain. We honestly looked for another hotel but all were sold out so they switched rooms for us, which was better . This La Quinta needs a makeover and cleaned up. Breakfast area was small and not a lot to choose from so my family went to the waffle house across the street.

There is no elevator, so we had to lug our big ol' bags up the stairs. Thankfully, there's only 2 floors. The shower tile looked dirty.

Needed an overnight stay to meet up with family. Nice little place. Only 3 minor issues. Bathtub did not drain quickly, the showerhead was not very pleasant o use and the breakfast bar had only boiled eggs for protein (but yummy waffles). Would add bacon or sausage and scrambled eggs to breakfast, and replace the showerheads to make it a super stay. Pool was pretty good and the kids had fun there. The staff was superb from check-in through breakfast. They should be commended.

Check in with Christina was so easy and quick, she got our pullout bed quickly and was very accommodating. I have no complaints.