Anaheim Camelot Inn & Suites

Great customer service, very close to Disney and a comfortable bed

Camelot Inn and Suites, Anaheim: POOR MANAGEMENT! Lack of communication between management and staff. Housekeeping POUNDS on door AGGRESSIVELY THREE separate times with no regard for the Do Not Disturb sign and proceed to walk into our room while my family and I were sleeping, even though I answered the knocks by saying “room occupied” THREE times loudly. They have no respect for the guests and have no concept of good customer relations. I experienced the EXACT same treatment at their sister resort the Tropicana, Anaheim where a parking valet came POUNDING on the door at 7am terrifying my children; once again, poor communication between staff members led to a misunderstanding when I was instructed to park in a designated area by one valet attendant on the night of our arrival and the other attendant never got the message, so he came POUNDING on our hotel room door AGGRESSIVELY the following morning at 7am to have me move my car. I just came to find out yesterday that the exact same manager was on duty at both resorts where these incidents occurred nearly two years apart. This problem needs to be fixed I will never stay there again and you shouldn’t either.

Location was great rooms clean outside outdated . Would stay again.

Maid service was great. The kids used the pool and jacuzzi every night we were there- they appreciated the heated pool. Joel at the front desk helped us with a tour and he was very friendly-also when my grandson needed a sharpener he did it for him-the room was great! We appreciated the laundromat, especially we stayed 6 days-also the room that we had there was a balcony and we could see the fireworks from Disney like we were there! Mahalo Camelot and Hotels.com

The room was nice enough, especially if you’re going to be spending most of your time in the park. It’s also close to the entrance which was nice but, we got stuck in an old (yet to be remodeled room) and while it was clean I wouldn’t call it nice. Also, we always try to get in as early as possible to get a full day at the park but were told our room wasn’t ready (which is fine, I worked at a resort and understand that happens) and that they would text as soon as our room was available. They never texted so I called to see if our room was ready and was met with a “we assumed you knew that if it was after checkin you could come back.” Needless to say the service wasn’t stellar.