4/10 - Khá
31 tháng 12, 2024
Don't Stay at this Le Meridien location
We stay at many Marriott properties. This was our first stay at a Le Meridien. We upgraded to a larger suite. We arrived in a rain storm and the check-in location on GPS was closed due to flooding. We did not receive a text or other communication of alternate check in location. . We called the front desk only then did we get alterative check in directions which included cutting thru a closed bank parking lot. Self parking $20. No one to help with luggage and had to ask for a luggage cart which was hidden in the back. The room was worn and had only 1 set of towels. The HVAC was broken only hot air. The Tech looked at it and made arrangements to move us to another suite. He made us feel valued and offered to add more Marriot Rewards points to our account. When checking out the front desk had no note was made to add points to my account. My last Marriott stay was 2 months ago at the JW in Phoenix. To top things off, a man in the main lobby approched my wife twice asking her to go to bed with him! We stay at many Marriott brands from JW to Courtyards etc. Will never stay at a Le Meriden again!
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