Holiday Inn & Suites Windsor Ambassador Bridge, an IHG Hotel

Our check in experience was great! Our front desk clerk was very accommodating and pleasant. The room was a little dated and some improvements were needed but overall comfortable and pleasant.

Anna, 1 đêm nghỉ cùng gia đình, thg 3 11, 2022

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Our stay was great the room was large and comfortable clean and the microwave and fridge worked.

Ruthven, 1 đêm nghỉ cùng gia đình, thg 2 25, 2022

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We were given a key to a room. We went opened the door to find the room was occupied. They told us we had beeakfast included to find it was only takeout. Mean while there was 3 university bus full people sitting in a room all eating breakfast. So they were allowed but not other guests. Meanwhile the restriction were lifted.we have stayed in many hotels in windsor youbguys sucked. The resception desk had 1 person working when there waa hundreds of people in the loby. She called the mangager to help us and the manager told us to call him. She gave us his card we called immediately he didnt answer nice manager Never see me again

Nuket, 1 đêm kỳ nghỉ lãng mạn, thg 2 19, 2022

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The room next to us ordered food from the restaurant. The dirty plates, food and glasses sat outside in the hallway for 3 days.

Brenna, 2 đêm nghỉ cùng gia đình, thg 2 18, 2022

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The worst thing about our stay was their refusal to refund our money after someones car alarm comtinued to go off for four hours straight. Apart from that the hotel was full of out of town police for the demonstration at the Ambassador bridge who were carrying loaded rifles in the hotel instead of unliaded and in cases. Add ro the fact that they want to charge $12 for parking and did not advertise there was a cost. They have a huge lot, seems like a cash grab!

John, 1 đêm nghỉ, thg 2 12, 2022

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Light was broken, bathtub was dirty and so was the fridge, room was dusty. We booked a time for the pool (covid restrictions) and 2 other families were in there and there were no towels.

Sarah Kylie, 1 đêm nghỉ cùng gia đình, thg 2 12, 2022

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I like the room size & setup. I didn't like...... the heating system was noisy. It was very hard to reach reception for help in the nigh time. One night a vehicle at the parking alarming whole night I couldn't sleep at all.

sazzad, 6 đêm kỳ nghỉ lãng mạn, thg 2 9, 2022

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Room was quite nice. Bed was decently comfortable. Bathroom needed a refresh. Shower door wouldn’t slide well. Grout was grubby on the floor. We stayed in a pet friendly room and it we were pleasantly surprised.

Kim, 1 đêm nghỉ cùng gia đình, thg 2 5, 2022

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Amazing staff! Celebrated ny boyfriends birthday and the staff was very accomodating. Friendly and easy check in. Gorgeous hotel room and great location. Love this hotel, definitelt staying again soon.

Kiley, 1 đêm kỳ nghỉ lãng mạn, thg 1 21, 2022

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I feel like parking for one car should already be included in the price for any hotel. You usually pay more to stay at a holiday inn in the first place so the least the could of done was pay for the parking especially since the pool area and stuff were closed as well.

2 đêm nghỉ, thg 1 21, 2022

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