Lynchburg Grand Hotel

It was very nice clean staff very helpful and friendly 👍

Staff was very friendly and helpful. Taking our daughter to college from out of state so we were not familiar with the area. They even offered late check out so we could get her moved in and come back to pack up our things. Took a lot of stress away! The room was very clean, however, the outlets throughout the room was very iffy and most didn't work so we unplugged the lamps to use those outlets, and the shower was hard to turn on, took time to realize that it was just very stiff to pull for water. The lounge area and business area was really nice to use and with privacy. We really enjoyed our stay, really cute shops and coffee places in walking distance.

Good. Pet friendly which went well.

Hands down the worse stay in a hotel EVER. This place has never been remodeled. Carpet is old and disgusting. At best, it feels like a run down 1980s / 1990s hotel. Beds are old and springy. But this was the least of the problems. Because it was so old, the light in our bathroom went out. Solution - bring in a lamp. We had an issue with the shower head. Solution - fixed, but it was aimed wrong so it sprayed all over the bathroom, including the lamp with the exposed outlet. Fortunately no one was shocked... I felt like I was irritating the front desk with all of my request as opposed to them trying to accommodate. Had to ask multiple times for towels (not stocked with hand towels) and toilet paper. Top it off, it was fairly pricey. We were in town for a busy weekend, so we understood that. They did comp us for some of the room rate, but nonetheless, the experience was terrible. Be prepared to be disappointed. There are plenty of newer hotels outside of downtown. That said, downtown Lynchburg is a cool place to be with access to good trails and restaurants. Just wish they had good hotel options.

The overall stay was good, but there were some concerns. When we checked in the room there was a foul odor in the bathroom. I called the front desk and someone was sent up to spray. I also left the card on the bed to have the linen changed, as the instructions on the card stated, but the linen was not changed. I found this to be a little disturbing because the linen was soiled.

Front desk assistance was awesome. Room was nice/clean but needed a little maintenance in the bathroom. Location was great ... walking distance to anything you may want to see downtown. The breakfast food in the restaurant was average ... thus the reason for the less than 5 rating.

Central location. Clean. Very helpful front desk.

Great Staff, excellent conditions, great location

I was attending a conference at Randolph College. This hotel is about 2 miles from the college and is located in downtown Lynchburg. Only negative was that the Wifi only worked sporadically.

The room was terribly outdated. The mattress hanging, the furniture had seen better days. The room had a terrible musky smell which triggered an asthma attach. Someone used the wrong cleaning fluid and the TV, furniture and mirror had streaks and discolorations. The TV remote didn't work. The shower drained very slowly. The complimentary lotion looked like it had been topped off. It was one of the worst rooms I have stayed in, considering the price.