2/10 - Kém
17 tháng 2, 2025
HORRIBLE
It was a nightmare! The hot tub was drained, even though we called ahead of time to ensure that it was functioning. This was a deciding factor for choosing the Trumull Marriot. The pool was supposed to be open until 11:00 pm. It was closed at 9:45 p.m. The front desk ladies were rude and sarcastic. Marissa hung up on us - Vanessa treated us like incompetents - Horrific. The breakfast was mediocore at best. The beds were far from comfortable and the bathroom toilet and sink were dirty. There was soap scum in the shower. No compensation - no apologies - DO NOT waste your money on this rat hole.
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