NH Firenze

The trip got off to a rough start. Our room was delayed by an hour and a half and the front desk said there was nothing they could do. When we did get to the room it was clean and very nice. The manager apologized to us on the last day and explained it was a trainee who greeted us. Federica also phoned ahead to the NH Rio Novo in Venice where we were staying next and had our room upgraded and a bottle of sparkling waiting for us. We were very pleasantly surprised and sincerely thank the management of both hotels. Hotel is a bit removed from Florence so be prepared to walk about 15 minutes to the heart of tourist Florence. We liked the quiet area however.

Just okay, Hotel is clean and well located. Staff are shocking!

15 minute walk to city center. Very clean, comfortable beds and pillows. The staff was very nice and accommodating with suggestions and calling for reservations. Would highly recommend and would stay there again on my next Florence trip.

The room were renovated and are very nice - there is still construction running in the hotel as we speak, I hope that it will modernise it all - as its bit dated right now. the breakfast is just "OK" -nothing spectacular or even above average - really basic like 3 star.