Great location, within a few minutes walk of the Duomo.
The room was clean and the bed was very comfortable.
I was a little disappointed by the room size as there was not much space around the beds; although there was a wardrobe, there were no drawers and no real space to store suitcases.
We had to call maintenance twice; the safe was locked on arrival so we were unable to gain access to it and on the second day we arrived back at hotel to find our room door open. On further investigation the lock had somehow broken and it seemed that when the cleaners left our room, the door had not shut behind them. There was nothing missing but this was a little unsettling. Maintenance arrived quickly both times to resolve the problem.
Also, the plug in the bath/shower was broken and did not lift up to allow the water to drain but we dug it out with our fingernails so we didn’t have to bother calling maintenance again. It was a little annoying that all these things occurred during our short stay.
Finally, we were again a little disappointed that, on arriving just after midday at the hotel, we were advised that a room was ready and available… for an extra fee of €50 (for under 3 hours).
I feel It’s a bit of a shame and money grabbing to try and obtain extra money from your customers when the room is ready for use.
Overall, this is a nice, clean comfortable hotel but I would have expected just a little bit more for the price.