This family run hotel is very welcoming. I contacted the owner prior to my stay, via a messaging app, and he was able to arrange a car from Hanoi airport. I don't speak a word of Vietnamese but thankfully the hotel has a gadget at reception which translates between Vietnamese and major international languages.
My ensuite room was modern, spacious, air conditioned, and very clean. The beds are large.
The hotel is well situated for the Ninh Binh attractions. Tam Coc and the Tran An Grottoes are a 10-15 minute taxi ride away. Mua Caves with its magnificient views are 25 minutes away. If you want to beat the coach loads of day trippers from Hanoi stay in Ninh Binh.