Hotel Madrid Centro, managed by Melia

Staff friendly and helpful. Only down side was my room was right beside the lift and woke me up a few times with people coming and going.

The hotel was amazing, the service was fast and great, the location was perfect! The were helpful, stored bags gladly so we can continue shopping, front desk was pleasant, I totally recommend it and would stay there again.

המלון ממוקם מצויין על הגראן ויה. ארוחת בוקר מצויינת . נקי ומסודר . בהחלט מומלץ במחיר סביר בהחלט

Pros: - Amazing location on Gran Via, 10 minutes walk from the palace and other attractions. - Good service and 24/7 reception. - Rooms were mostly clean except some hairs we found in the bathtub when we checked in, and the sink was not cleaned throughout our stay. Cons: - Terrible noise insulation in the rooms. Noise both from inside the hotel and from the busy street outside. The room we got had a constant buzzing sound with a bass that caused the walls to vibrate. It would not stop even when the power was off and was very annoying. We then moved to a different room that did not have this noise, but in this room we could hear other guests in the rooms around us pacing and talking, flushing their toilet and doors slamming in the hallway. We did not ask to move anymore as we were too tired of dealing with it by that time. As for outside noise, the rooms have double windows, however in the 3 rooms we've seen the locking mechanism was broken/not installed properly so it would not close all the way and we could still hear the street. We were awoken at night several times by noise. The hotel needs major work to be more soundproof. - Too few and too small elevators. This hotel has 11 floors and only 1.5 elevators (one is too small for luggage). In the busy hours they take several minutes to arrive and even then sometimes they're full and you can't get on. Frustrating if you're on a high floor.

Room very very small

The room I had was nice and big. You can open the window for fresh clean air. The location is perfect.

Great hotel, would stay here again.

Hotel located in west side of Madrid so I would not consider central. Overall nice hotel, no frills and easy on the dollar

Super staff Great location Very clean Lovely breakfast

Great,location lovely hotel. Fab breakfast