La Quinta Inn & Suites by Wyndham Charleston Riverview

Disappointed

The bed was comfortable but looked as if someone had laid down on it. There was only shampoo for soap. I called for soap but front desk didn't answer. I left my favorite cool gel memory foam pillow and sheet matching pillow case in the room- my bad. Called that day to ask about it but said someone was in the room for the next 4 days and maids were gone for the day. They didn't even check lost and found. Called the next day several times because no one answered phone and had to start over the explanation. They said they'd call me back each time but didn't I called 3 x on the 4th day of checkout and they said they had my pillow. I sent my sister to get it. They gave her a pillow but not my $80 cool gel memory foam, it was a cheap fiber filled pillow. Told her to throw it away. I gave up!!

1 đêm nghỉ, thg 10 13, 2021

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Never Ever Again!!!

We were given our room key to the second building of LaQuinta... The room was totally unacceptable! The outside entrance door looked like someone had tried to break into it several times... the room inside was dark and dungy and had a horrible smell... Looked like the OLD bathroom wasn't even cleaned. The people next to us said their room was full of mold and when they complained, the receptionist housed them in the newer building. We were SOOO disappointed and turned off at that point, we left and went to another hotel!! And we had FIVE nights booked!!! We went to another hotel that was SO modern and clean and saved well over $100!! Never again LaQuinta! You've lost my business!!

James, 5 đêm nghỉ cùng gia đình, thg 10 13, 2021

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Bring a hotspot, enjoy the view.

Lousy wifi but a great location and huge rooms. The suite is separated by french doors and each side has a bathroom and climate control, so we had a ton of space. We juggled 3 tv remotes to run 1 tv because they were buggy. There is NO wifi upgrade -- the free wifi is very slow. I was working from the room and used my 4g hotspot the whole time. I think they were short staffed as housecleaning was way behind during our trip, and the hotel was packed. I do not want to ding them for this, but be aware. That being said, the rooms were huge, the location is great, the view is nice, and if you arent in the room much the wifi and tv wont really bother you.

Jonathan, 3 đêm nghỉ, thg 10 10, 2021

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Double Charged

Breakfast was limited to toast and cereal. AND I was double charged on my credit card.

William, 1 đêm nghỉ cùng gia đình, thg 10 9, 2021

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Won’t stay again

Room did not feel very clean, dirt on bathroom floor, not even certain if sheets were clean. Debris was on floors in hallway, and a rack of dirty towels was in the hallway, never picked up or emptied.

Marnie, 1 đêm nghỉ, thg 10 8, 2021

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Bugs!!

2nd worst hotel experience of my trip. Room smelled like someone had smoked it in and grew stronger every time the air kicked on. BUGS!! I have video taped bugs! Under mattress in bathroom disgusting!

Stephanie, 1 đêm nghỉ, thg 10 4, 2021

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Sub-Standard La Quinta in Charleston

Checked in room had two pillows asked for 2 additional pillows we were bought 1 and told they were out of pillows. Killed two cockroaches in the bathroom with egg sacks on them. Bath did not have any bath mats and only one face towel and one wash cloth. Went to get ice and all three floors in the annex building had either broken (2) ice machines or one missing. Clock was broken would not reset. Went to breakfast at 7:10 and the only thing available was coffee. I paid over $200.00 for the room and it was a horrible stay. Next overnight Will definitely be in other hotels.

Dale, 1 đêm nghỉ cùng gia đình, thg 10 1, 2021

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Be Careful . . . very, very careful

I've stayed here several times and it was a very nice place at a reasonable price. This time I learned a lesson which verges on a bait-and-switch scam: never let them put you in the old building, or what I heard referred to as Building 2. The pic shown, with the portico, is the new building, and I will stay there any time; bldg 2 sits just beside this and is not shown. Good idea: it looks to be considerably older and may have been a hotel before LQ was built, then bought by the new hotel and given a coat of paint to "match." It is pretty poor. It was a cold night; when we turned on the heat it triggered the smoke alarm, so we slept cold. For reasons known but to God the closet rod was set about half way up the closet so the formal attire we had brought had to hang off the bathroom door so it would not drag on the floor, which was carpeted but seemed damp and slimy, as though it had recently been shampooed. The bath has no ventilation, period, either input nor exhaust, of any kind. The water took an unusual amount of time to warm up, and when one got out of the shower the bath was filled with steam and every surface covered with condensate. There was no fridge. Rooms have outside access and no luggage cart available, although there is a very inconveniently placed elevator. If you want ice or drinks you have to walk over to the new building. The rooms on our side face a fairly busy highway so there was a good bit of traffic noise. I should have refused the room.

Allen, 2 đêm nghỉ cùng gia đình, thg 10 1, 2021

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The room was in desperate need of updating. Everything looked tired and a bit worn. The TV was broken.

Robert, 3 đêm nghỉ, thg 10 1, 2021

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Great, clean stay , close to downtown.

Nice hotel for a price and just a short little ride to downtown. Depending on time of day, can Uber/Lyft in for under $10. Overall hotel was clean and service courteous . Nothing special about the breakfast , but you don't go to Charleston eat at a chain hotel.

Christopher, 3 đêm nghỉ, thg 9 29, 2021

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