Southwest General Health Center - 18 min walk - 1.5 km
Baldwin Wallace College - 3 min drive - 2.4 km
Rocky River - 4 min drive - 3.5 km
I-X Center - 7 min drive - 5.5 km
NASA Glenn Research Center - 12 min drive - 9.7 km
Getting around
Cleveland Hopkins International Airport (CLE) - 10 min drive
Cleveland, OH (BKL-Burke Lakefront) - 23 min drive
Cleveland, OH (CGF-Cuyahoga County) - 36 min drive
Akron, OH (AKC-Akron Fulton Intl.) - 44 min drive
Cleveland Station - 20 min drive
Elyria Station - 28 min drive
Restaurants
Starbucks - 9 min walk
McDonald's - 9 min walk
Raising Cane's Chicken Fingers - 10 min walk
McDonald's - 3 min drive
Taco Bell - 9 min walk
About this property
Sonesta ES Suites Cleveland Airport
Enjoy your visit to Middleburg Heights with a stay at Sonesta ES Suites Cleveland Airport. Guests can take a dip in the seasonal outdoor pool, or visit the fitness centre for a workout. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
158 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Minimum check-in age – 21
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
On-site extended parking (USD 40.00 per week)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
What to do
Golfing nearby
Working away
Business centre
Conference space (549 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Bike hire
Facilities
Built in 1987
Safe-deposit box at front desk
Garden
Picnic area
Fireplace in reception
Fitness centre
Seasonal outdoor pool
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free WiFi and wired internet
Phone
Food and drink
Fridge
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
Dishwasher
More
Daily housekeeping
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Refundable deposits
Deposit: USD 500 per accommodation, per stay
Mandatory fees
The listed deposit applies to Suite, 2 Bedrooms bookings. The general deposit is USD 250 per stay for Studio Suite, 1 King Bed and Studio Suite, 2 Queen Beds.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per week
Parking
Extended parking costs USD 40.00 per week
Pool, spa, & gym (if applicable)
The seasonal pool is open from June to August
Policies
This property uses a grey water recycling system.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Residence Inn Cleveland Airport
Residence Inn Marriott Cleveland Airport
Residence Inn Marriott Hotel Cleveland Airport
Residence Inn Marriott Cleveland Airport Middleburg Heights
Residence Inn Marriott Cleveland Airport Hotel
Sonesta ES Suites Cleveland Airport Hotel Middleburg Heights
Sonesta ES Suites Cleveland Airport Hotel
Sonesta ES Suites Cleveland Airport Middleburg Heights
Sonesta ES Suites Cleveland Airport Middleburg Heights, Ohio
Sonesta ES Suites Cleveland Airport Hotel Middleburg Heights
Sonesta ES Suites Cleveland Airport Hotel
Sonesta ES Suites Cleveland Airport Middleburg Heights
Hotel Sonesta ES Suites Cleveland Airport Middleburg Heights
Middleburg Heights Sonesta ES Suites Cleveland Airport Hotel
Hotel Sonesta ES Suites Cleveland Airport
Residence Inn By Marriott Cleveland Airport
Sonesta Es Suites Cleveland
Sonesta Es Suites Cleveland
Sonesta ES Suites Cleveland Airport Hotel
Sonesta ES Suites Cleveland Airport Middleburg Heights
Sonesta ES Suites Cleveland Airport Hotel Middleburg Heights
Frequently asked questions
Does Sonesta ES Suites Cleveland Airport offer free cancellation for a full refund?
Yes, Sonesta ES Suites Cleveland Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sonesta ES Suites Cleveland Airport?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Sonesta ES Suites Cleveland Airport?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per week. Service animals are exempt from fees.
Is parking offered on site at Sonesta ES Suites Cleveland Airport?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Sonesta ES Suites Cleveland Airport?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-out is available.
Is there an on-site casino at Sonesta ES Suites Cleveland Airport?
No, this hotel doesn't have a casino, but JACK Cleveland Casino (18-min drive) is nearby.
What is there to do at Sonesta ES Suites Cleveland Airport and nearby?
Sonesta ES Suites Cleveland Airport has a seasonal outdoor pool and a fitness centre, as well as a picnic area and a garden.
Does Sonesta ES Suites Cleveland Airport have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
Sonesta ES Suites Cleveland Airport Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
8/10 Very good
26 Nov 2024
Salvatore
Salvatore, 1-night trip
Verified Hotels.com guest review
2/10 Poor
3 Nov 2024
Very run down
The front desk lady was extremely nice and accommodating, however the facilities are run down and not clean. There were no pots or pans to cook in, even though there was a full kitchen. There were 2 bowls, 2 small plates, 1 large plate and 1 coffee cup for a room that could sleep 6.
The carpets were gross with stains all over, the couch had a large stain and smelled like urine. The bathroom floor felt like it would cave in at any moment and the refrigerator handle was missing.
This is definitely not a place I would choose to stay in again.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 Oct 2024
I just needed a price of mind away from finance and kids and it was peaceful
Latasha
Latasha, 1-night trip
Verified Hotels.com guest review
4/10 Fair
15 Oct 2024
Buyer beware
Tired hotel. Front desk staff was poorly trained and I'm pretty sure charged me twice for the hotel. Clean-ish room but very dated. Common areas smelled.
1/10- do not recommend.
Tom
Tom, 1-night business trip
Verified Hotels.com guest review
6/10 Good
8 Oct 2024
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
6 Oct 2024
False
Tyler
Tyler, 4-night family trip
Verified Hotels.com guest review
6/10 Good
3 Oct 2024
Wendy
Wendy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Sep 2024
Laryn Weiser
Laryn Weiser, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
25 Sep 2024
Worth it
Rooms very clean and the bed comfy. Quiet. Didnt use any of the extras like the pool, workout room, or play yard, so cant comment on that aspect.
Gary
Gary, 4-night business trip
Verified Hotels.com guest review
6/10 Good
19 Aug 2024
Chad M
Chad M, 3-night trip
Verified Expedia guest review
4/10 Fair
16 Aug 2024
Not a nice room. Mattress was terrible and the toilet had a ring at the water line and appeared dirty.
Verified traveller
3-night business trip
Verified Hotels.com guest review
4/10 Fair
14 Aug 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
6/10 Good
12 Aug 2024
brijesh
brijesh, 1-night trip
Verified Expedia guest review
4/10 Fair
12 Aug 2024
BIG ROOMS, NOT VERY CLEAN THOUGH. CONSTANTLY SMELT CIGARETTE SMOKE IN HALLWAY. NO MAID SERVICE UNLESS YOU ARE THERE OVER FIVE NIGHTS. IF YOU WANT CLEAN TOWELS OR BEDDING YOU HAVE TO TAKE THEM TO OFFICE AND TRAFE THEM IN. THEY GIVE YOU ONE SMALL BAR OF SOAP FOR BOTH WASHING YOUR HANDS AND SHOWERING
David
David, 3-night business trip
Verified Hotels.com guest review
6/10 Good
12 Aug 2024
The property is old and can use some redecoration and more invigorated scrubbing to get rid of the stains and smell.
On the positive side, the room is very spacious, and the common area may be fun for families.
Meng-yuan
Meng-yuan, 1-night family trip
Verified Expedia guest review
6/10 Good
11 Aug 2024
Jennifer
Jennifer, 1-night trip
Verified Expedia guest review
6/10 Good
11 Aug 2024
Stain
The sheet had a large stain on it.
Juan
Juan, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
9 Aug 2024
Filthy room
I tried to check in at 9:00pm but had to wait because the room was not ready. The clerk told me that her General Manager was still cleaning it because they were really busy and short on housekeepers. When I got to the room the kitchen and bathrooms were disgusting- dirty towels everywhere and the tubs and sink were dirty. I called the front desk and told her that it was not cleaned and she said that she was the only one working and that we could come down to the lobby for towels and get a bag to put the dirty towels in for them.
Melinda
Melinda, 1-night family trip
Verified Hotels.com guest review
6/10 Good
9 Aug 2024
NA
Marva
Marva, 1-night romance trip
Verified Expedia guest review
2/10 Poor
9 Aug 2024
Just awful
We thought this would be a great hotel to stay at We were wrong. Everyone that worked there was just rude and completly unprofessional. If you even ask a simple question They all talk to you like youre simply stupid and give smart mouth responses. There were pieces of food and other garbage all over the floor. Looked like crubs still all in the bed. Do yourself a favor and and just book somewhere else.
zoltan
zoltan, 2-night trip
Verified Hotels.com guest review
6/10 Good
8 Aug 2024
Very nasty front dedk clerk
Horrible check-in. The absolute rudest and passive aggressive clerk I have ever met. I spoke to the manager about her and he gave me a free night because she was so awful. She gave me a 2nd floor with no elevator knowing full well my spousr was handicapped. When I asked for a first floor, she told me to take the room or too bad. One of the other clerks found me a first floor room.
julie
julie, 4-night business trip
Verified Hotels.com guest review
2/10 Poor
8 Aug 2024
Cory
Cory, 4-night trip
Verified Hotels.com guest review
2/10 Poor
8 Aug 2024
Poor service and dirty.
When I got into the room there was no toilet paper. I went back to the front desk and had to wait for 20 minutes to get 1 roll of 1 ply toilet paper. One staff person and a line of people and she really did not care. The room was not clean.
Rose
Rose, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Aug 2024
I would visit again
David
David, 3-night trip
Verified Expedia guest review
2/10 Poor
8 Aug 2024
I had the worst possible experience here. Not sure if my color is the reason I was treated this way or not but the staff were not friendly. They were not professional at all and rude. I’ve checked in hotels all over the world and this was my worst experience.