Carlisle Station Hotel, Sure Hotel Collection by BW

Good location

Excellent location if travelling by train and away from late night bars and nightclubs. However the station frontage is always busy. I used earplugs! Staff very pleasant and helpful . The public rooms are pleasant but the bedrooms and bathrooms need seriously upgrading. This is an old hotel with all the consequent problems.

Elisabeth, 2 đêm nghỉ, thg 10 9, 2021

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Great location perfect for a good night out

scott, 2 đêm nghỉ, thg 10 8, 2021

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Don’t bother

I’m afraid I would have to say I would not recommend staying here at all. The reception is deceptive as when you head up to the rooms the decor is shabby and outdated. Check in at 4pm means a long queue as only one receptionist. The shower took 15 minutes to get warm water and for a so called suite our room was no better than any basic room just slightly larger. Noisy taxi rank and bars nearby mean loud revellers and traffic keep you awake, with draughty windows that don’t shut properly and no double glazing. Service at breakfast was awful, left standing for five minutes to be told to sit and await our order, we were then asked for our order ten minutes later, although there were no menus or explanation of what was to offer. The cooked breakfast was small and terrible quality food, so much so we did not bother for the next morning. Overpriced parking, overpriced rooms and overpriced food.

Gill, 2 đêm nghỉ, thg 10 7, 2021

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Bedside light did not work , a lot of mould in shower , room looked very dated with a lot of chipped paintwork .

Derek, 1 đêm nghỉ, thg 9 17, 2021

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Worst hotel ever stayed in!

This is quite possibly the worst hotel weve ever stayed in. We booked a superior executive room. After being shown two rooms previously we were too tired to reject a third. But we should have. The bathroom was dirty and mouldy with toiletries left by the last guest. The bed was uncomfortable. The window glass was cracked. The sash window couldn't be closed, good job ot was a roasting hot night. The room smelled, and the noise from the pub at the back went till 2am, then the bins were emptied at 5am. So very little to no sleep was had. It wasn't cheap either. Whoever rated this as 4 star needs to reconsider another career choice.

1 đêm nghỉ, thg 9 10, 2021

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Disappointed

The hotel room had old shabby furniture the bed was hard and uncomfortable the linen had marks on it actually found a hair on the bed 😡 not happy with the stay would never stay again totally disappointed

Lesley, 1 đêm nghỉ, thg 8 28, 2021

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Relaxing stay hotel close to station and main shopping center

Michael, 3 đêm nghỉ cùng gia đình, thg 8 27, 2021

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Carlisle station

Terry, 1 đêm đi nghỉ cùng bạn bè, thg 8 22, 2021

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enjoyed my stay

Good value, pleasant room. Covid measures good (but fresh towels left directly on carpet outside door: sheet of paper underneath would've been nice!). Room shows some wear & tear (chipped tile in bathroom, scuffed paintwork) but nothing major. Hot water from cold taps meant wastage, letting it run till cold, and no idea if they recycle from guests' bins. Would happily have stayed longer and will likely revisit.

Amanda, 7 đêm nghỉ, thg 8 9, 2021

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Parking was quite expensive £10 per day. I think this is a bit much when you are staying in the hotel

Elizabeth, 2 đêm nghỉ, thg 7 16, 2021

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