Red Roof Inn PLUS+ & Suites Houston – IAH Airport SW

When I got there there was no one to let me in I had to call and he had to drive back to the hotel to give me my room but I made a mistake of booking my room for the wrong night so I asked if I could book for that night and just get a refund for the other money that I spent I was told yes I gave him my money the first room he sent me to was dirty the second room he sent me to was still dirty the third room he sent me to the air didn’t work and they were roaches and then finally the last one was okay but it had a funny smell then when i was sit down watching the didn’t knock on my to see if was In the room he just tried to open the door after I asked him I could get a refund he told me no. I would never stay here again.

Indoor AND outdoor Pool was kind of deceiving. It was one pool divided in half by a glass wall with a tarp type thing that would fall down into the water and divide it into indoors/outdoors pool. And to make things worse, the deeper side was indoors making it unable for kids to get in it. The weather outside was not very accommodating for an outside swim either and since the water was Shared in both sides of the pool, it was not so great for a swim. That is basically my only negative thing to say about this place. I chose this hotel because of the “indoor” pool! So sad we were not able to enjoy it. Besides that, everything else was great!

Ok but had to move at 2 am because ac broke

Do not be fooled. Airport shuttle is 9:00 a.m.-5:00 p.m. and call in advance MAYBE...I would never use them again.

The front desk was not helpful and not friendly at all. Poor sound insulation. I heard the noise from lobby and aisle intermittent throughout the night. Some good things about this Inn, gated parking area, great location to IAH airport, and great price.

This is an horrible hotel....elevator didn't work...ac/heater unit didn't work..shower head didn't work

Worth it if you are taking Step 2 CS but otherwise king of gross. Doesn’t actually have a business center or the ability to print anything for you. Pretty sure the bathroom floor still had hair on it when I checked in and the mattress was uncomfortable. Also the breakfast was pretty crummy, as was the coffee. But within walking distance to the NBME testing center and if you want to practice your clinical skills, there are tons of people in the lobby doing the same thing.

My stay there was OK until the management told me that no one is allowed to stay more than 28 days because they didn’t want me to be able to get my taxes back that’s how I feel anyways and then they only give me a few hours notice when they wanted me to leave and even though I made another reservation through y’all and use my free night to pay for it somehow the reservation disappeared out of my phone out of their computer and I need to talk to you about that I guess… So it was pretty horrible I’d say. Plus the pool is broken and always will be.

This hotel had no hot water, no electricity for half the night, no toiletries, no food available.

This started with check in, they had an extra 50 deposit that they didnt let you know before that. They are horrible with directions to the room since they have so many, it was like I was bothering them to ask questions. Depending on who you are they make you pay the deposit racial profiling. Then the pool was still closed according to other reviews, it has been closed for a couple of weeks now. The room was definitely not the best smelling room they had. So they wanted to charge me for the smell. This place is crazy, cant even have the right service. They just money and more money