Comfort Inn Lima

I arrived at the hotel and checked in. I was then handed a form that I had to initial showing no visitors. This wasn't explained on the site. Also, Sheriff Deputies came to my door about some complaint regarding a female. I was the only one in my room. I suspect the manager sent them just to see if I had any visitors. The refrigerator defrosted on its own and some of my food was unsafe. I let the manager know and all he could say was that it was set for auto defrost. He checked me in and never mentioned anything like that too me. He had a very dismissive tone as if I was the one that should have known about the auto defrost. My card failed to work at least 5 times to get me in the hotel. No explanation was given. I suspect racial profiling. All in all, I will never rent from Choice Hotels again. The manager had said he would refund me $10 on my bill and it was not there and he was nowhere to be found when I was checking out.

We had to drop our son off for college during covid. It is an older hotel, and there were some problems. However, the staff and the owners solved everything quickly. The room was comfortable and everyone was very nice.

access cards don't work, doors don't latch unless you slam them shut,

This hotel stay was one of the worst because of how unpleasant the entire staff was. The stay was for two days and on the first day the room I was in wasn't very clean and had some kind of crumbs or dirt in one of the chairs from someone that stayed in the room previously. The second day after leaving and coming back there was a note on the door saying they were sorry that there was a do not disturb sign on the door so no one cleaned it or replaced the towels or sheets. The sign had not been on the door since early that morning so they must not check on the rooms throughout the day. I went to the desk to see if they had any toothbrushes or headache medicine because they were accidentally left at home and they didn't have either despite their sign stating if there are any toiletries forgotten to ask the desk for a complimentary replacement. I went to get a drink out of the vending machine but it did not work. One of the reasons I booked the stay was for the included breakfast so I wouldn't have to find somewhere to go get food in the morning but there was a sign up that said that it had been cancelled sorry for the inconvenience. When asking for clean towels and sheets to put in the room myself since the janitor didn't change them out the lady at the desk asked me how dirty the ones in the room were then told me I had to go get the ones from the previous day and bring them downstairs then gave me the clean ones. Not something I would have expected based on the reviews.

Room was very clean and comfortable. Check in was fast and the staff was friendly and helpful.

We were only there for 1 night, but everything was nice, the breakfast was warm and had options. Nice Stay

The hotel smelled musty.

Faucets in 2 rooms sucked. Both showers were rly bad. The acs barley work. Breakfast was disgusting and the workout room was 110 because the acs didnt work. For 100$ a night the motel 6 beats this shit hole.

Rented room with jetted tub and it didnt work. TV very staticky or channels cut in and out. Some outlets didnt work which meant 2 lamps didnt work, leaving only one light in room. And the bed was small. Paid for jet tub room but didnt get to use it. They said at the desk that they could not give me any money back because I booked thru a third party (booking.com)