Bird Rock Beach Hotel

Decent service but lots of stairs and insect bites

The service at the front desk was helpful. I was able to check in early and they helped me with my bags. Keep in mind there are a lot of stairs and although once I got to the office they helped me with my bags it was a bit of a fight with two suitcases going down the stairs to the office. The restaurant was near the beach. Service was slow but the guy serving me was friendly. In the middle of the night my legs started itching and I woke up the next morning with a bunch of bites. I’m not sure what big me but it started to pus a couple days later and got infected. I’m not from the island so I’m not sure what kind of bug it was. I really hope it wasn’t bed bugs or anything serious.

Tiffany, 1 đêm đi công tác, thg 1 19, 2020

Nhận xét từ khách hàng thật của Hotels.com

Is a beautiful hotel with an awesome view but the staff and the service was really distasteful.

Jane, 2 đêm nghỉ cùng gia đình, thg 1 17, 2020

Nhận xét từ khách hàng thật của Expedia

The rooms did not have a mini fridge, the mosquito screens were ripped, there was cobwebs by the window, the balcony had no shade, the towel had stains and the bath match had holes in it.

Shay, 3 đêm nghỉ, thg 1 17, 2020

Nhận xét từ khách hàng thật của Expedia

Clean and clean bathroom,our Tv didn’t have Tv controller we asked for it and the front desk said that we arrived very late in the night that tomorrow we”ve could pickup, we have a relaxing and enjoyable stay at this hotel.

Ivette, 3 đêm nghỉ cùng gia đình, thg 1 17, 2020

Nhận xét từ khách hàng thật của Expedia

There are several building and the property fortunately is not a standard chain hotel, has lot of character.

1 đêm kỳ nghỉ lãng mạn, thg 1 3, 2020

Nhận xét từ khách hàng thật của Expedia

We checked in to Unit 102 and checked out of Bird Rock within 40 min after having the following issues: Bugs in kitchen area, mold on bathroom ceiling, no hot water, insufficient electrical power to use a blow dryer, slow drain in shower, view of wall and material/supplies/pipes, open outlets showing rough wiring. I photographed the areas, requested a refund which they refused as this was prepaid through Travelocity, indicated their manager was not available on New Years Eve and then offered another room. We rejected the offered room and checked out.

2 đêm đi nghỉ cùng bạn bè, thg 12 31, 2019

Nhận xét từ khách hàng thật của Travelocity

Cleanness Phone in room not working

Leonard, 7 đêm nghỉ, thg 12 28, 2019

Nhận xét từ khách hàng thật của Expedia

utterly terrible hotel, the worst I have ever stayed at. The whole place is falling down, looks nothing like your picture, the staff are rude and unfriendly, the food is disgusting and the room was the worst room I have ever been in. Complete waste of time and money will never use you company again

2 đêm kỳ nghỉ lãng mạn, thg 12 27, 2019

Nhận xét từ khách hàng thật của Ebookers

My stay at this hotel was awesome. I love that is an older hotel with individual buildings and not a big lobby and elevators, It gave me that residential feel. A real home away from home.I love that I could stay in bed and watch the ships on the water. I had a basic room which was OK but looking forward to going back and upgrading my next room. The price was good and room service was excellent.They just need a small refrigerator in the basic room for cold drinks at least. The food at the restaurant was good and the prices were reasonable.

4 đêm nghỉ, thg 12 26, 2019

Nhận xét từ khách hàng thật của Travelocity

Wishing for better stay

It was ok we stayed a night food wasn’t great to overpriced for nothing, no hot water in the rooms and no bar fridge what gives

Stephen, 1 đêm nghỉ cùng gia đình, thg 12 19, 2019

Nhận xét từ khách hàng thật của Hotels.com