Radisson Quad City Plaza

The hotel was nice and the room was very clan and spacious. The bed was very comfortable. Con: Tried calling for room service three times and went to voicemail. Called front desk and they transferred my call and still went to voicemail. So we went down to the cafe. The food was good but the service was disappointing. Waitress dissappeard after we received our food. We had no refills and had to flag down someone else to get our check. Parking can be hard to find in their small lot.

Check in was a challenege, 2 guest services attendants were working but they were very slow. Our friends keys didn't work, the other couple reserved a suite and was given a standard, room so both of them were back in line to get these items straightened out. The room was nice and the bed was comfy, but our Air Conditioning did not work. No we did not call maintenance as we did not find this out until well after 11:30 pm and we were to tired to mess with it. it was a hot night and when we got up our room was 75 degrees. When we checked out we did mention it to the service rep., who did give us free breakfast tickets. This is our second time staying here and we do like the location and the hotel for the most part so we would probably stay here again.

The hotel was very clean. Comfortable beds. Was in good location to walk around town, and the skywalk was great connecting us to family at other hotels.

Stayed on the 6th floor. There was a party going on downstairs that was extremely loud until well past midnight. Swimming pool was very cloudy, kids and husband were swimming fine until another guest and like six of her kids descended upon the pool doing flips and cannon balls almost landing on top of my son whom was in pool. The guardian was paying no attention. The idea of staying was to enjoy letting our kids swim in addition to being out of town. The swimming lasted less than an hour due to the disturbance and crowding.

Hotel was beautiful, was pretty disappointed that for the price of the hotel, there was not a hot tub. Beds were extremely comfortable, tv didn’t work that well (fuzzy, snowy pictures)