We bought breakfast included however at least 2 days in a row, most of the breakfast dishes were unable due to supply problem. The new years eve night meal in Lottis restaurant at the hotel was a disaster. We have made and paid our new years eve dinner reservation at least 3 weeks ago, however we didnt get served any meal. Our reservation was at 20.45 we sit at that hour,and waited until 23.15 to get served and to eat some dinner. However we dindt even get the amouse bouche nor main course. As we didnt able to eat and get served eventhouh we paid for, we requestes refund. It was an unacceptable attidu from Lottis restaurant especially on new years eve dinner which we can not dine due to lottis organization.