Country Inn & Suites by Radisson Indianapolis East

I was here for the convention going on with my GF and her daughter. I had booked the 1 bedroom, king be suite. This stand out from all the other rooms listed with things like standard room, 2 queens and such. The stand 2 queen room is what I received. As this is a big convention week, it is what I was stuck with. Towels were not replenished multiple times over my 5 night stay. Multiple times, only one bed was made, and it was not really made. More like the sheets and blankets pulled up. In the bathroom, near the shower, there was a hole in the wall between the beds, there was a dent in the wall. Incidental fees were held by the hotel twice. While my trip overall was great, it has nothing to do with the hotel. Also, Breakfast is not available when the time is stated. 6AM means 6AM, not 6:30. People have places to get to and schedule around that. If you can't deliver at the stated times then don't do it. Blueberry Hill Pancake House is 2 minutes away and opens at 6AM, it is also 1000X better. I was also advised by the service rep at check in that they did not even have the room that I booked. When I return next year for the Convention again, I will pay more to stay downtown and not deal with this. Some of the staff was very pleasant, but overall this hotel gets a zero rating from me.

Dated facility. Wasn’t dirty but was rather worn out. Breakfast was terrible.

The room was real humid even with the air on, the sink stopper you had to hold up to drain until I manipulated it and tv remote didn’t work. To be fair I didn’t contact the front desk cause we got in at 11:30 pm and we were exhausted. Breakfast was fine and place seem to be clean

Comfy clean and cozy friendly staff clean environment Welcoming on check in and soothing with check out

Room is nice and clean, fast WIFi. Ground is clean too. Didn’t have the chance to try their breakfast though,,,,