4/10 - Khá
6 tháng 8, 2022
Bad elevators - poor service
The hotel valet was great!!! The initial check in was easy & friendly. However, our check-out was terrible.. there were 4 elevators on property but only 2 working. Our checkout was noon, we left for the morning & returned at 11:50 to grab our luggage from the room & learned that we were locked out of our room. We waited for another elevator, met with receptionist, we were given new keys. We were told that they lock out all rooms at 11:40.. strange. We waited again for an elevator, go to the room & the new keys didn’t work… after two more trips the receptionist came up & opened the room. The receptionist complained about how horrible the hotel property was. Poor service
Brandi, nghỉ 1 đêm
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