Villa Carlton

Great Hotel in perfect Location with super friendly staff.

Hotel was located in a excellent location. Walking distance to area attractions & bus terminal. Mirabellplatz gardens are 2 mins. Away which is lovely to walk through. Only thing missing is there is no coffee in room. You can purchase at front desk. Also available with breakfast. Staff in dinning room & front desk were excellent! Thank you.

I left a bag of just purchased luxury items with the front desk because our room was not ready 20 min prior to check in and we had somewhere to be. I hated to leave my things, but had no choice. The woman at the front desk assured me my things would’ve safe and even kept them behind the desk with her. I came back later and all 5 of the boxes containing luxury items in the bag were opened and rifled through and a Prada wallet was STOLEN. The woman at the front desk said it was a misunderstanding and after an hour managed to get it back. She said housekeeping thought it was left behind and that they could take it home. The story does not make sense as my shopping bag was only there for three hours, they would know that since their staff is limited at this small hotel. I was shaking and felt violated. There was no where else we could stay last minute in our price range. This is unacceptable behavior. BEWARE!

Checked baggage goes in an unsecured/unlocked closet - you can hear everything through your doors - housekeeping in halls vacuuming before 8am

Amazing accommodation for Salzburg only one block from the river and walking distance to everything one wants to see in the city. We only stayed one night but will stay at the Villa Carlton anytime we are in town. HIGHLY RECOMMENDED for any first timers to the city.

Hotel was fine, good location for Walking into Salzburg and offers parking which we needed for going further afield. The rooms are clean and spacious. We had breakfast one of the days, but actually we thought this was a rip off, very few options and we got there at 9am (it runs until 10.30), so we didn’t go again. Hotel is fine as a base, but doesn’t have a bar or offer many services.

A lovely little hotel. Quirky. Central to the old town. Staff were friendly and helpful. The only criticism that I have is that there wasn’t any tea / coffee making facilities in the room or a fridge.

Hotel is in good condition, and locate close to the Mirabell Palace and the river. However, the toilet is really toooo small. there is no place to put toiletries, and any small mistake something will just fall into the toilet bowl, so advisable to close the bowl cover at all time. Reception is very helpful and friendly.

Could not locate an iron, room was otherwise comfortable

Really nice classic hotel. Close walk to old city attractions