Sheraton Birmingham Hotel

Horrible check in. Room wasn’t ready at check In time, we were given the reason that there were several events in town & housekeeping was behind. Our room was changed but no compensation given

Check in was at 4 .... we arrived at 430 .. rooms were not ready and had to wait over 2 hrs before the hotel called to say our room was ready. Causing us to miss the majority of the opening act at a concert we were attending. We were awakened before 8 AM to maintenance performing repairs with a hammer drill ... I’m guessing these repairs could have waited until at least 10 or even 12 when all guests are awake or checked out... pathetic.

Was in town for a comedy show with several other couples. Everyone at the hotel was very nice and professional. The hotel was very clean and the staff was very knowledgeable on directions to local area restaurants we had the interest in. Another plus was the weather was somewhat cool and we didn’t have to go outside to get to the convention center.

Beautiful hotel with friendly staff. Room was hot no matter how low we put the ac but it was spacious and clean. Bed was comfortable and peaceful.

Nice hotel, great location downtown! Parking price is high!

Clean, comfortable and very convenient for attending event at BJCC.

Reserved room with a KING BED for a concert across the street 2 months in advance. Checked in and was told NO KING BEDS. Was assigned a double bed room - wife and I slept like cr*p. Was not informed about the $10 a day to park either. Nice HUGE hotel, but convenient if you plan on attending a concert at the BJCC.

Great couples weekend to see the Jonas brothers. Really convenient!

This hotel was $50 a night less expensive than the Weston "across the street" (they are actually joined - you never have to go outside to reach the other hotel). The Sheraton is a bit older than the Weston. The rooms are big and clean. At the time of my stay, the Sheraton was renovating several areas. The elevators should be one of them...they are SLOW. The hot water took forever, but I heard there was some kind of water main break they were fixing. The area seems safe, and there were several good restaurants within walking distance. The hotel staff was pleasant and plentiful but not extraordinary. The hotel has an airport shuttle, and that's helpful.

The staff was phenomenal especially the valet. The facility was nice but the rooms were musty, the beds were terribly uncomfortable, and it took 4 pillows to make one regular pillow. Our air conditioner had to be turned completely down to 60 to keep the room just comfortable. I have stayed at fat less priced hotels with better amenities. I paid for the convince of being next door to the BJCC and that was the only thing we found good other than the staff from our visit.