Our stay was not great due to several factors:
First, we were told they were sold out and didn’t have a room for us when we arrived at 2 AM. The funny thing is, we had called beforehand to let them know we’d be arriving late around 2-3 AM, and they confirmed that the room would be ready by then. We even received an email confirming we had already checked in before we arrived. That’s definitely not what you want to hear when you’re evacuating from Milton and booked the room at least a day in advance.
The front desk person said his colleague had called earlier to inform us they were sold out but couldn’t reach us. This is where things got worse because we never received any message, voicemail, or missed call.
Thankfully, he was able to check us into one of the spare rooms.
As for the parking situation, we weren’t even in a downtown or crowded area, so $12 a night was ridiculous. The front desk even acknowledged that other guests had complained about it before and advised us to email the manager.
Also, we were told we would get housekeeping on our third night, but no one ever showed up.
Aside from all that, the hotel is in a great location, and at least we had a place to stay while everything in Milton was happening.